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Customer Service

3 meses atrás

Lisboa, Lisboa, Portugal Personalbüro U. Herrmann Tempo inteiro

Start: 11th January or later

Service hours:
German/ Dutch: Monday to Saturday - 8 am to 8pm

French:
Monday to Saturday 7h00 am to 9.00 pm

Days Off:
Sunday and 1 rotational dayMonday to Saturday 7h00 am to 9.00 pm

Tasks:

Growing a deep understanding of the product, both on hardware & software

Helping customers understand and use product's powerful features to the fullest

Optimising and developing processes to improve customer success

Profile:

Fluent in German or Dutch or French + English B2

Experience in technical Troubleshooting (preferable)

Benefits:

Salary/ annual:
Dutch / German €

French: 13660 €

Flight Ticket Reimbursement after 6 months

Apartment Room with rent of 280€ for 12 months (discounted directly from the payslip)

Healthinsurance free after 6 months

Mealallowance: 7.23€ per day

Salary:
From 16,600.00€ per year

Experience:

  • 1st level: 1 year (preferred)

Language:

  • German C1 (preferred)
  • Dutch C1 (preferred)
  • French C1 (preferred)