Customer Service Representative

1 semana atrás


Lisboa, Portugal Interstate Ac Service Tempo inteiro

Position: Customer Service Representative Location: Lisbon, Portugal Work model: Hybrid remote Employment type: Full-time DUTIES AND RESPONSIBILITIES: Addressing customer inquiries through various channels such as chat, email, and phone, encompassing queries related to products (sports, casino, poker) and cashier operations Evaluating specific concerns and implementing necessary measures to fulfill customer requirements Collaborating with teams across different locations with aligned goals Reporting system irregularities and customer-facing issues to the appropriate department Familiarity with Standard Operating Procedures (SOP) and commitment to high-quality service delivery. REQUIREMENTS: Willingness and flexibility to work in shifts German language C1 level, at least English language skills to a business standard Excellent written and verbal skills as well as high interpersonal skill level Calm manner and able to work under pressure and be confident in answering a wide range of customer enquiries Ability to perform well in a multi-task/cultural and ever-changing dynamic environment A flexible, creative and driven personality General computer knowledge (MS Office, Internet) Interest in Sports, Casino and Poker products would be a benefit, relevant training will be provided Working schedule: shift rotation 24/7 -40 hours a week. OFFER: Permanent working contract Food Allowance - paid monthly Health Insurance Birthday Day: 1 Extra leave day per year Home Office: 2 days in the office and 3 days from home in average per week Other Benefits – access to to LinkedIn Learning, Access to Employee Assistant Tool, fruit and coffee in the office, protocols with local partners, and many others #J-18808-Ljbffr



  • Lisboa, Portugal Accs - Ares Customer Care Solutions Gmbh Tempo inteiro

    Position: Customer Service Representative Location: Lisbon, Portugal Employment type: Full-time DUTIES AND RESPONSIBILITIES: Clarifying any product information; Answering questions and requests by chat and phone; Helping in subjects such as : Payment, Refunds and Financing, Shipping, Delivery and Pickup, Returns and Exchanges The customer service specialist...


  • Lisboa, Portugal Customer Labs Tempo inteiro

    Position: Customer Service RepresentativeLocation: Lisbon, PortugalEmployment type: Full-timeRemuneration: Base salary.DUTIES AND RESPONSIBILITIES: Provide support to Content Creators/Influencers across Social Media on Subscription Management, Account Management, Technical Troubleshooting and use of Marketing tools. Outbound Phone calls can/should be...


  • Lisboa, Portugal Gorilla Army Surplus Tempo inteiro

    **Overview** We are currently seeking a highly motivated and customer oriented individual to join our team as a Customer Service Representative army Surplus store offering military gears and apparel in Canada, USA and Dubai. In this role, you will be the main point of contact for our customers, ensuring their inquiries and concerns are addressed in a...


  • Lisboa, Portugal Bfv Service Gmbh Tempo inteiro

    Reference: MALI - (ARC) About LisbonLisbon is Portugal's hilly, coastal capital city. The view of the imposing São Jorge Castle encompasses the old city's pastel-colored buildings, Tagus Estuary, and Ponte 25 de Abril suspension bridge. Nearby, the National Azulejo Museum displays five centuries of decorative ceramic tiles. Just outside Lisbon is a string...


  • Lisboa, Portugal Bfv Service Gmbh Tempo inteiro

    Reference: MALI - (ARC) About LisbonLisbon is Portugal's hilly, coastal capital city. The view of the imposing São Jorge Castle encompasses the old city's pastel-colored buildings, Tagus Estuary, and Ponte 25 de Abril suspension bridge. Nearby, the National Azulejo Museum displays five centuries of decorative ceramic tiles. Just outside Lisbon is a string...


  • Lisboa, Portugal Bfv Service Gmbh Tempo inteiro

    Reference: MALI - (ARC)About LisbonLisbon is Portugal's hilly, coastal capital city. The view of the imposing São Jorge Castle encompasses the old city's pastel-colored buildings, Tagus Estuary, and Ponte 25 de Abril suspension bridge. Nearby, the National Azulejo Museum displays five centuries of decorative ceramic tiles. Just outside Lisbon is a string of...


  • Lisboa, Portugal Bfv Service Gmbh Tempo inteiro

    Reference: MALI - (ARC)About LisbonLisbon is Portugal's hilly, coastal capital city. The view of the imposing São Jorge Castle encompasses the old city's pastel-colored buildings, Tagus Estuary, and Ponte 25 de Abril suspension bridge. Nearby, the National Azulejo Museum displays five centuries of decorative ceramic tiles. Just outside Lisbon is a string of...


  • Lisboa, Portugal Bfv Service Gmbh Tempo inteiro

    Reference: MALI - (ARC) About Lisbon Lisbon is Portugal's hilly, coastal capital city. The view of the imposing São Jorge Castle encompasses the old city's pastel-colored buildings, Tagus Estuary, and Ponte 25 de Abril suspension bridge. Nearby, the National Azulejo Museum displays five centuries of decorative ceramic tiles. Just outside Lisbon is a string...


  • Lisboa, Portugal Bfv Service Gmbh Tempo inteiro

    Reference: MALI - (ARC) About Lisbon Lisbon is Portugal's hilly, coastal capital city. The view of the imposing São Jorge Castle encompasses the old city's pastel-colored buildings, Tagus Estuary, and Ponte 25 de Abril suspension bridge. Nearby, the National Azulejo Museum displays five centuries of decorative ceramic tiles. Just outside Lisbon is a string...


  • Lisboa, Portugal Recipharm Tempo inteiro

    Role involves active management of several client accounts within a specific region, including the set up and amendment of customer master data, processing orders, shipments, complaints, and queries. Responsible for storage and organization of data related to the role, in line with agreed guidelines, to ensure compliance and accuracy. When required,...


  • Lisboa, Portugal Jobs for Humanity Tempo inteiro

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ,...


  • Lisboa, Portugal Binance Tempo inteiro

    Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange. Our mission is to accelerate cryptocurrency adoption and increase the freedom of money. If you’re looking for a fast-paced, mission-driven organization where opportunities...


  • Lisboa, Portugal Careerxtra Tempo inteiro

    Job Opportunity: German-speaking Customer Service Representative We are collaborating with a leading client to recruit a German-speaking Customer Service Representative to join their team in Lisbon.This role offers a blend of on-site and hybrid remote work, providing flexibility and a dynamic working environment.Position: Customer Service Representative...


  • Lisboa, Portugal Cryptostart Tempo inteiro

    Customer Service Representativeactive 2 hours agoActively lookingDedicated and organized professional with a proven track record of leading high-performing remote teams to deliver exceptional customer experiences. Experienced leader with a comprehensive understanding...Current Location: PortugalLanguages: Chinese (Traditional), English, Portuguese, Spanish...


  • Lisboa, Portugal Cluster OSL Tempo inteiro

    **Join the Cluster Revolution as a Customer Service Representative!** At Cluster, we transcend the ordinary - we're not just a company; we're a thriving community on a mission to elevate our team and conquer new horizons. Since our modest beginnings in 2020 with three passionate minds, we've evolved into a powerhouse of 300+ experts in Lisbon, and now, our...


  • Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Lisbon-based German-speaking Customer Representative to join their teams in Lisbon. Position: Customer Service Representative Location: Lisbon, Portugal Work model: On-site Employment type: Full-time Remuneration: Base salary. **DUTIES AND...


  • Lisboa, Portugal Careerxtra Tempo inteiro

    **Title: Customer Representative - Spanish Speaker (Relocation Support)** **Location: Lisbon, Portugal** *** We are currently seeking enthusiastic and customer-focused individuals to join our team in Lisbon, Portugal. **Position Overview**: As a Customer Representative, you will play a crucial role in ensuring our Spanish-speaking customers have a...


  • Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Turkish-speaking Customer Service Representative for their Lisbon office. Position: Customer Service Representative with Turkish Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: -...


  • Lisboa, Portugal Bfv Service Gmbh Tempo inteiro

    Position: German Customer Service RepresentativeLocation: Lisbon, PortugalWork model: On-siteEmployment type: Full-timeRemuneration: Base salary.DUTIES AND RESPONSIBILITIES: Handle all incoming contacts from bank clients (ID and T-PIN & Postbank app setup, card blocking/unblocking/exchange, safety, transactions, complaints) via phone and email Develop your...


  • Lisboa, Portugal Careerxtra Tempo inteiro

    **Job Title: Remote Russian-Speaking Customer Service Representative** **Location: Remote (Portugal)** **Company Overview**: Careerxtra is a dynamic and rapidly growing Recruitment company committed to providing exceptional customer service to our diverse clientele. Our team is passionate about delivering top-notch service and ensuring customer...