Head of Customer Applications: Digital Platform

2 semanas atrás


Porto, Porto, Portugal IWG plc Tempo inteiro
Porto, Portugal - Remote
Any timezone
More details
Permanent
Technology Leadership
At least 10+ years of experience - Senior
Visa support

Language(s): Required English

  • Nice to have Portuguese

SKILLS

Must have:

Software Development
Team Leadership

Other Required:

Digital Design
Microservices

API
Agile
DevOps
Continuous Delivery

DESCRIPTION
About IWG
We're changing the world of work. We believe that business success is underpinned by the effectiveness of its people.

So we made it our mission to help millions of people have a great day at work - every day.

With locations in practically every country, city, town and transport hub, and options ranging from an hour's coworking to multi-year office space leases, we enable people and businesses to work where, when and how they want.

The role

Role and responsibilities

  • Contribute and influence the overall frontend digital platform strategy as defined by the products team and key stakeholders
  • Lead the team of technical leads to design, build and support best in class, enterprise grade app solutions.
  • Collaborate with technology leadership teams to plan, scope and develop the yearly strategy, budget and key objectives.
  • Own and manage the relationships with outsourced development partners, service providers, digital agencies and internal stakeholders.
  • Develop a deep understanding of the business goals to inform the product priorities and improvement recommendations.
  • Develop strong relationships and regularly communicate with product stakeholders and customers to shape the product delivery strategy.
  • Maintain and communicate product roadmaps and release plans.
  • Evaluate product performance and proactively champion product improvements.
  • Lead the development teams to scope, plan and deliver new enhancements.
  • Ensure alignment and adherence to corporate, financial and IT standards (e.g., architecture, compliance, security).

REQUIREMENTS:

WHAT YOU'LL NEED TO SUCCEED:

This is the perfect role for someone who is passionate about building digital products to satisfy customers.

You'll need the ability to empathise with large and small customers from all over the world and the imagination and creativity to find the most appealing solutions.

You'll have the right blend of business, design and technical skills to be able to provide the bridge between customers, business and the development teams.

You'll need drive and an agile mind set together with the ability to leverage the resources of a global company will be critical.

BSc (Engineering, Computer Science or related) required, MSc or above preferred.
5+ years of dev teams management and technical delivery management.
Thought leader in the digital platform technology space. Expertise working with project managers, technical leads, and analysts across the SDLC.
High level solution architecture experience. An ability to translate real business problems into technical solutions.
Strong understanding of microservices and
APIs.
Knowledge of Agile methodologies, DevOps release management, CI/CD and test integration.
Excellent verbal communication and interpersonal skills required to manage executive communications and negotiate with partners and providers.
Excellent written communications skills especially in terms of exec reports and presentations.
Must be highly organized, autonomous and confident under pressure.
Strong team player prepared to work flexibly across a matrix organization.
Pragmatic decision-making skills and the ability to mentor/motivate technical teams.
Good working knowledge of server-side languages (preferably C#.NET) and SQL.

REMOTE DETAILS
Remote working policy is 5 days a month at the office for collaboration meetings.
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