Dutch Consumer Engagement Advisor

1 semana atrás


Lisboa, Lisboa, Portugal ADECCO RECURSOS HUMANOS Tempo inteiro

Join our team as a Consumer Engagement Advisor Are you passionate about connecting with consumers and delivering top-notch service? Do you excel in a work-from-home setting that prioritizes flexibility and creativity? If this sounds like you, we have an exciting opportunity waiting.

Requirements:

  • You will handle customer inquiries through written channels, including social media.
  • Input consumer information into internal databases and relay feature requests and effective solutions to relevant parties.
  • Keep customers informed about new features, services, and promotions.
  • Ensure customer issues are resolved by following up on their processes and redirecting questions to the appropriate individuals.
  • Skills and Qualifications:
    • Must be a native or fluent Dutch speaker, with fluent English proficiency.
    • Prior experience as a Customer Support Specialist or in a similar role.
    • Strong communication and problem-solving abilities.
    • Capable of multitasking and paying attention to details.

Offer:

  • Base salary: 1000€
  • Meal Allowance: 7,40€ (daily on a meal card)
  • Language Bonus: 450€ (monthly)
  • Engagement and well-being activities
  • Flexible Benefits
  • Company-provided laptop and necessary equipment
  • Access to medical support at the office
  • Direct contract with the client
  • Schedule: Monday to Friday (8 hours/day, between 8 AM and 7 PM)


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