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Dutch Consumer Engagement Advisor
1 semana atrás
Join our team as a Consumer Engagement Advisor Are you passionate about connecting with consumers and delivering top-notch service? Do you excel in a work-from-home setting that prioritizes flexibility and creativity? If this sounds like you, we have an exciting opportunity waiting.
Requirements:
- You will handle customer inquiries through written channels, including social media.
- Input consumer information into internal databases and relay feature requests and effective solutions to relevant parties.
- Keep customers informed about new features, services, and promotions.
- Ensure customer issues are resolved by following up on their processes and redirecting questions to the appropriate individuals.
- Skills and Qualifications:
- Must be a native or fluent Dutch speaker, with fluent English proficiency.
- Prior experience as a Customer Support Specialist or in a similar role.
- Strong communication and problem-solving abilities.
- Capable of multitasking and paying attention to details.
Offer:
- Base salary: 1000€
- Meal Allowance: 7,40€ (daily on a meal card)
- Language Bonus: 450€ (monthly)
- Engagement and well-being activities
- Flexible Benefits
- Company-provided laptop and necessary equipment
- Access to medical support at the office
- Direct contract with the client
- Schedule: Monday to Friday (8 hours/day, between 8 AM and 7 PM)
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