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Are you fluent in the Dutch language and excited to dive into the world of customer service? Become a Dutch-Speaking Customer Advisor in Portugal and use your language skills to provide excellent assistance to our valued customers. This remote position allows you to work from the comfort of your home while enjoying the beauty of Portugal. Whether you're an experienced professional or new to the field, this role offers competitive pay, health and life insurance benefits, and a relocation package for those interested in discovering Lisbon's attractions. No prior experience is required, and we welcome individuals passionate about delivering exceptional customer service.
About Our Company: Leading the e-commerce sector, we are committed to offering top-notch customer service worldwide. In Portugal, we have built a vibrant and inclusive team that thrives on teamwork and innovation. As a Dutch-Speaking Customer Advisor, you will play a crucial role in ensuring customer satisfaction and contributing to our success in the competitive e-commerce industry.
Overview of the Role: As a Dutch-Speaking Customer Advisor, you will bridge the gap between our customers and the exciting services of our e-commerce platform. Your Dutch proficiency is essential for delivering personalized and efficient support.
Main Responsibilities:
- Customer Assistance: Interact with Dutch-speaking customers via phone, email, and chat to address queries and provide solutions in a friendly and supportive manner.
- Language Skills: Use your Dutch language expertise to communicate empathetically and effectively with customers, ensuring a tailored and positive experience.
- Remote Role in Portugal: Embrace the flexibility of remote work, allowing you to reside anywhere in Portugal while being part of our dynamic team.
- Relocation Support: For international candidates, make use of our relocation package, which includes flights to Lisbon and accommodation assistance, enhancing your exploration of Portugal's beauty.
- Collaboration: Engage in collaborative efforts with our diverse team, sharing ideas and fostering a positive work environment.
Requirements:
- Dutch Fluency: Proficiency in spoken and written Dutch is crucial for effective communication with Dutch-speaking customers.
- Customer-Centric Mindset: Strong communication abilities with a focus on customer satisfaction, ensuring a smooth and positive customer journey.
- Tech Proficiency: Comfortable with various online tools and platforms, demonstrating adaptability to new technologies for customer support.
- Problem-Solving Abilities: Showcase efficient problem-solving skills, professionally handling customer issues.
Benefits:
- Remote Work in Portugal: Experience the flexibility of working remotely anywhere in Portugal while contributing to our global customer support team.
- Relocation Package: For international hires, discover the wonders of Lisbon with our comprehensive relocation package, covering your travel to Portugal and ensuring a seamless transition.
- Competitive Salary: Your commitment to exceptional customer service is acknowledged and rewarded with a competitive salary that reflects your impactful contributions.
- Health and Life Insurance: Comprehensive coverage for your well-being and peace of mind, showcasing our dedication to your health.
Excited to be part of our vibrant team in Portugal? Send us your CV today
