Technical Advisor for The World's Best Search
1 semana atrás
Location
- Lisbon, Portugal
Language - Portuguese***
Description:
Why join us
Do you want to live a rewarding career, on behalf of the world's most exciting brands? Join our multicultural team and make a real impact on our client's business every day.
We're bringing on board a Technical Support Advisor to provide great customer support, maintaining quality & improving the performance every day.
If you love helping others and have a natural curiosity, we are a perfect match.Grow with us, show off your skills, build your career path, and enjoy every moment in a people-focused global company.
What you will be doing at Webhelp
As a
Portuguese-Speaking Technical Advisor for the World's Best Search Engine, you will:
- Respond to inbound customer requests, document relevant case information
- Ensure excellent customer satisfaction
- Collaborate with other technicians to resolve or properly close help tickets
- Manage an individual ticket queue
We'll be a great match if you:
Are native or proficient in Portuguese (C2) and fluent in English (B2):- Possess excellent writing and verbal communication skills to simplify technical language for nontechnical users
- Demonstrate patience when communicating and solving issues
- Keep up with the latest smart home gadgets and techrelated trends
- Are proactive, selfmotivated, and a great team player
What we offer you:
- Strong compensation package (14 monthly payments per year plus bonus)
- Monthly meal allowance paid in voucher card (net)
- Private Health Insurance (after 6 months)
- Personal and career development programs and mentoring to develop skills
- Possibility to participate in a growing multicultural Project
- Flexible Schedule from Monday to Saturday
- Work in a diverse environment with people from over 75 nationalities
- Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports, and social responsibility activities, internal parties, and much more
- We promote intercompany mobility to work at any of our sites around the world
- Workplace
:Work onsite in Lisbon, Portugal
Samantha Oliveira - Customer Advisor
Who we are
Webhelp
is a French multinational BPO company that is making business more human for the world's most exciting brands. By choosing Webhelp,** you will be part of a community of over 120,000 game-changers from more than 140 locations in 60 countries.
Join us at
Webhelp **and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects for some of the most progressive B2C and B2B brands worldwide.
If this sounds like you, join us
Webhelp is an equal-opportunity employer.
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