German-speaking Customer Care Advisor at Nike

1 semana atrás


Lisboa, Lisboa, Portugal City Job Offers Tempo inteiro

If you are passionate about sports and have a knack for helping people, this is your chance to work as a customer care advisor for Nike.

We offer a dynamic position with a global work environment and true career opportunities for German speakers in Lisbon, Portugal.


Customer Care Advisor at NIKE in Portugal:

The Company

NIKE is the world's leading multinational firm that creates, produces, and sells athletic footwear, apparel, and equipment. The company is in search of young bilingual professionals willing to grow, think, dream, and create.

Join their _International Team in Lisbon_:
bring your language skills and passion to a challenging and constantly evolving brand.

‍ The role
As a
NIKE Customer Care Advisor, your mission is to deliver _premium consumer service_ in your language.

You will get the expertise to navigate through individual needs, providing a complete solution through NIKE products and services to make happy clients.


The opportunity

NIKE is at the top of the Best Places to Work list. We are looking for motivated customer service specialists to be part of their multicultural customer service department. This is your chance to gain valuable experience working abroad while you develop diverse communication skills.

This is your new job at Nike Portugal if

  • You are
    proficient in German and fluent in English
  • You are able to work in a shift system (40 hours a week, possibly weekends)
  • You are happy to stay in sunny Lisbon for at least 12 months

Your day-to-day work
-
Deal with all customer inquiries regarding product advice, payment, and shipping professionally

  • Check online and offline ordering processes
  • Help with the creation and setting of user accounts
  • Complaint management
  • Back office activities

Benefits

  • Threeweek
    paid training at the start of employment, focusing on customer relationship management techniques
  • Adequate remuneration including
    Christmas bonus, vacation bonus, and shift surcharge
  • Relaxed working atmosphere
  • Excellent networking opportunities
  • Private Health Insurance
  • Inhouse training courses to promote personal qualifications and career expectations
-
Language courses:

  • Modern office complex in Parque das Nações, the historic port area on the edge of the Tagus

Lisbon:

the city that has it all:


  • A melting pot of culture, history, and diversity
  • Enjoy 300 days of sunshine per year
  • Live in a sustainable and cosmopolitan city
  • Experience worldclass museums, galleries, and theaters
  • Enjoy Portuguese cuisine and wines
  • Explore charming neighborhoods with a rich history and vibrant street life


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