Customer Financial Services Representative

1 semana atrás

Porto, Porto, Portugal Fedex Tempo inteiro

As a Customer Financial Services Representative, you will be a member of the European Ship-To-Collect Team, supporting the European organization and our largest customers in all matters related with cash application, invoice disputes and collections.

We are looking for CFS Representative with detailed experience in finance collections and invoice disputes.

Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards.

Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve.
For complex issues, may escalate to senior team members.
This position will optimize Customer Experience and Bad Debt while playing a role to support FedEx Strategic accounts.
As a member of a European team, the candidate must be comfortable with remote teams.

#LI-Hybrid We have an exciting opportunity for you to join our team as a Customer Financial Services Representative Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories.
We work every moment to deliver the most important package of someone's day.

Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers.530,000 team members strong, we are as diverse as the world we serve.

We love what we do, and we do it well.
Our reach is big, and so are our dreams.
Join us and let's write our next chapter together.

What you will be doing:

You will be a member of the European Ship-To-Collect Team, supporting the European organization and our largest customers in all matters related with cash application, invoice disputes and collections.

Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards.

Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve.
For complex issues, may escalate to senior team members.

What do you bring with you:
Required Experience - collections & disputes, contact with customers, root causes analysis.

Skills required - Accuracy & Attention to Detail; Microsoft Office & PC Skills; Numerical Skills; Team Working Skills; Written & Verbal Communication Skills Languages requirement - English is mandatory and other desired languages are German, French, Italian, Spanish Add value – experience working with third party auditors / customer portals.


What do we offer:

  • Attractive compensation package
  • Training to get you started and on-the-job learning opportunities
  • Extensive learning resources to further develop your skills and knowledge
  • Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
  • Employee Assistance Program for you and your family in difficult life situations
  • Employee reduced-rate shipping
  • Great career opportunities
  • FedEx is one of the worlds most admired companies and trusted brands year after year * Schedule - daily shift Monday to Friday.
Bring your ideas, individuality, and dreams to our global community.
Feel good about where you work.
Choose your career path - we're ready to invest in your development.
Join FedEx.#LI-Hybrid

  • Customer Financial Services Representative

    1 semana atrás

    Porto, Porto, Portugal Fedex EU Tempo inteiro

    #LI-Hybrid We have an exciting opportunity for you to join our team as a Customer Financial Services Representative Who we are: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone's day. Our team of passionate people know...

  • Customer Financial Services Representative

    Há 2 dias

    Porto, Porto, Portugal Manpower Portugal Tempo inteiro

    Manpowergroup, a leading human resources company, is recruiting Customer Financial Services Representative (english,, Italian, dutch, deutsch) for a prestigious client in the logistics and transport sector in Leça do Balio, Matosinhos.Job descriptionInvolves liaising online and by telephone with external/internal clients within the financial area and...

  • Customer Financial Services Representative

    3 semanas atrás

    Porto, Porto, Portugal Manpower Portugal - ETT, SA Tempo inteiro

    Manpowergroup, a leading human resources company, is recruiting Customer Financial Services Representative (English and French) for a prestigious client in the logistics and transport sector in Leça do Balio.Job description: Involves liaising online and by telephone with external/internal clients within the financial area and completing any administrative...

  • Customer Financial Services Representative

    4 semanas atrás

    Porto, Porto, Portugal Manpower Portugal - ETT, SA Tempo inteiro

    Manpowergroup, a leading human resources company, is recruiting Customer Financial Services Representative (English and French) for a prestigious client in the logistics and transport sector in Leça do Balio.Job description: Involves liaising online and by telephone with external/internal clients within the financial area and completing any administrative...

  • Customer Financial Services Representative

    3 semanas atrás

    Porto, Porto, Portugal Manpower Portugal - ETT, SA Tempo inteiro

    Manpowergroup, a leading human resources company, is recruiting Customer Financial Services Representative (English and Dutch) for a prestigious client in the logistics and transport sector in Leça do Balio.Job description: Involves liaising online and by telephone with external/internal clients within the financial area and completing any administrative...

  • Customer Financial Services Representative

    1 semana atrás

    Porto, Porto, Portugal Manpower Portugal - ETT, SA Tempo inteiro

    Manpowergroup, a leading human resources company, is recruiting Customer Financial Services Representative (English and Dutch) for a prestigious client in the logistics and transport sector in Leça do Balio.Job description: Involves liaising online and by telephone with external/internal clients within the financial area and completing any administrative...

  • Customer Financial Services Representative

    3 semanas atrás

    Porto, Porto, Portugal Manpower Portugal - ETT, SA Tempo inteiro

    Manpowergroup, a leading human resources company, is recruiting Customer Financial Services Representative (English and Dutch) for a prestigious client in the logistics and transport sector in Leça do Balio.Job description: Involves liaising online and by telephone with external/internal clients within the financial area and completing any administrative...

  • Customer Financial Services Representative

    1 semana atrás

    Porto, Porto, Portugal Manpower Portugal - ETT, SA Tempo inteiro

    Manpowergroup, a leading human resources company, is recruiting Customer Financial Services Representative (english, Spanish, French, Italian, dutch, deutch) for a prestigious client in the logistics and transport sector in Leça do Balio.Job description: Involves liaising online and by telephone with external/internal clients within the financial area and...

  • Customer Financial Services Representative

    3 semanas atrás

    Porto, Porto, Portugal Manpower Portugal - ETT, SA Tempo inteiro

    Manpowergroup, a leading human resources company, is recruiting Customer Financial Services Representative (english, Spanish, French, Italian, dutch, deutch) for a prestigious client in the logistics and transport sector in Leça do Balio.Job description: Involves liaising online and by telephone with external/internal clients within the financial area and...

  • Customer Financial Services Representative

    1 semana atrás

    Porto, Porto, Portugal Fedex Tempo inteiro

    As a Customer Financial Services Representative, you will be a member of the European Ship-To-Collect Team, supporting the European organization and our largest customers in all matters related with cash application, invoice disputes and collections .We are looking for CFS Representative with detailed experience in finance collections and invoice...

  • Customer Financial Services Representative| French

    1 semana atrás

    Porto, Porto, Portugal Adecco Recursos Humanos Tempo inteiro

    We are looking for a Customer Financial Services Representative fluent in English and French for a client in the Porto areaAre you interested? Responsibilities: Credit and Collections; Handle Disputes, Cash Applications and the Billing needed; Involves online and telephone contact with external/internal customers within functional area and completing any...

  • Customer Financial Services Representative

    1 semana atrás

    Porto, Porto, Portugal Fedex EU Tempo inteiro

    We are looking for CFS Representative with detailed experience in finance collections and invoice disputes.Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and...

  • Customer Financial Services Representative

    1 semana atrás

    Porto, Porto, Portugal Fedex Tempo inteiro

    As a Customer Financial Services Representative, you will be a member of the European Ship-To-Collect Team, supporting the European organization and our largest customers in all matters related with cash application, invoice disputes and collections.We are looking for CFS Representative with detailed experience in finance collections and invoice...

  • Customer Financial Services Representative

    1 semana atrás

    Porto, Porto, Portugal Fedex EU Tempo inteiro

    #LI-HybridWe have an exciting opportunity for you to join our team as a Customer Financial Services RepresentativeWho we are:FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone's day. Our team of passionate people know their...

  • Customer Financial Services Representative

    1 semana atrás

    Porto, Porto, Portugal Fedex Tempo inteiro

    Position Summary:We have an exciting opportunity for you to join our team as a Customer Financial Services RepresentativeWho we are:FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories.We work every moment to deliver the most important package of someone's day.Our team of passionate people know...

  • Customer Service Representative

    1 semana atrás

    Porto, Porto, Portugal Experis Sales & Marketing, Retail Tempo inteiro

    Customer Service Representative (m/f) A Experis está a recrutar um Customer Service Representative para uma empresa de referência ligada ao setor de dispositivos médicos. Com reporte direto ao Customer Service Manager, será responsável por reservar, rever ou cancelar encomendas de clientes, elaboração de relatórios de margens, tratamento de...

  • Customer Financial Services Representative

    1 semana atrás

    Porto, Porto, Portugal Fedex Group Tempo inteiro

    Riepilogo posizione: We have an exciting opportunity for you to join our team as a Customer Financial Services RepresentativeWho we are:FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone's day. Our team of passionate people...

  • Customer Service Representative

    1 semana atrás

    Porto, Porto, Portugal Arrow Electronics, Inc. Tempo inteiro

    Position:Customer Service RepresentativeAsArrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships...

  • Customer Service Representative

    1 semana atrás

    Porto, Porto, Portugal BFV Service GmbH Tempo inteiro

    Position:German Customer Service Representative Location:Porto, Portugal Work model:On-site DUTIES AND RESPONSIBILITIES:Handle all incoming contacts from bank clients via phone, chat and email (appointments, income statements, PIN/TAN orders for online banking, implementation of card blocking, mediation between the customer and other bank branches, feedback)...

  • Customer Financial Services Representative

    1 semana atrás

    Porto, Porto, Portugal Fedex Group Tempo inteiro

    Resumen de posición: We have an exciting opportunity for you to join our team as a Customer Financial Services RepresentativeWho we are:FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone's day. Our team of passionate...