Administrative Analyst

2 semanas atrás

Lisboa, Lisboa, Portugal WTW Tempo inteiro
Administrative Analyst - Spanish speaker

  • Lisbon, PT
November 15, 2023


Our Health and Benefits business helps large and mid-size clients control health and welfare plan costs, improve health outcomes, and promote employee engagement through broad-based, state-of-the-art interventions.

We provide solutions encompassing creative plan design, vendor evaluation and management, pricing and funding strategies, data analytics, valuation support, legal compliance and governance strategies.


As an Administrative Analyst for Health & Benefits, you will materially contribute to clients' benefits strategy through supporting the management of the carrier bid, procurement, negotiation process, as well as a variety of activities related to the maintenance of the portfolio, premium calculations and invoices reconciliation.

To support the delivery of that strategy, some of your taks will be to:

  • Undertake data (financial, membership, invoices) processing and analysis to support program design, using agreed upon tools, standards and techniques
  • Design and distribute bid requests (RFP) to target carriers / vendors
  • Collect, summarize and analyze proposal findings
  • Prepare placement / renewal deliverables for clients
  • Support the production of benefits plan design and reporting publications
  • Process, project and transaction management
  • Support policy renewal activities
  • Support claims management
  • Monthly reconciliation of commissions and perform commission estimates
  • Follow regulatory procedures as defined by originating country


You will have the ability to significantly grow your benefits acumen, and financial, client and project management skills by working on cutting edge projects alongside leaders in the industry.


  • Preferable but not mandatory 3 years or more, of experience working with health and benefit plans and their financials, doing life and/or health insurance operations processes (e.g. invoice and billing, policy administration, renewals, claims, enrolment).
  • University degree (preferably in a program with heavy emphasis on mathematics or business)
  • Proficient in Spanish
  • Experience in Front Office activities and customer management
  • Experience with data entry, validation and manipulation
  • Excellent Microsoft Office skills, particularly in Excel and PowerPoint
In addition to our attractive remuneration package, we offer:


  • Work-life balance
  • mobile working or in the office? Flexible working hours? Sure, no problem. We decide together as a team when and where we work. Nevertheless, team meetings and joint brainstorming sessions on site are not neglected. Hybrid working is more than just a buzzword for us

-
Monetary benefit
  • An attractive, performancerelated remuneration system including company pension scheme.

-
Internationality
  • An international management consultancy and the security of a global corporation with renowned customers.

-
Development opportunities
  • A steep learning curve and sufficient freedom for individual career development: You will dive deep into a variety of topics, both onthejob and in intensive specialist training.
-
Cooperation - learning from each other and making decisions together, collegial, appreciative and dynamic.
-
Customer contact - quickly take responsibility
-
Corporate events - together we celebrate our successes and our community

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