System Analyst
1 semana atrás
Position:
German System AnalystLocation: Lisbon, PortugalEmployment type: Full-time/HybridRemuneration: Base salary
DUTIES AND RESPONSIBILITIES:
Manage systems access approvals from the Client and its end customers, partners and third partiesManage access controls for the personnelPerform security license validationPrepare report of individuals' access to the systemsForward any system requests/changes to appropriate Client's approverPerform CRM zero-testingPerform business systems projectsProvide incident Management and SupportPerform ground plan maintenancePerform escalations for service confirmationCustomer Account ManagementProvide standard and non-standard service delivery reporting
REQUIREMENTS:
Native/fluent in German, both oral and written.
Fluent in English (at least B2 level)Minimum 2 years' experience in same/similar roleRelevant Educational degree with corresponding work experience in the related area of workComputer literate with sound knowledge of Microsoft Office suiteExperienced in analyzing and documenting business and technical processesExtensive hands-on experience in Industry leading products for ticketing, call managementAbility to work independently, while being team player at the same timeAbility to meet tight deadlines with minimum supervision and in timely mannerAnalytical mindset with great critical thinking skills and attention to detail.
BENEFITS:
Excellent remuneration package based on experience, skills and performanceBe part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphereGuidance and tools to reach your full potential.
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