Gaming Support with Ukrainian

2 semanas atrás


Lisboa, Lisboa, Portugal SmartRecruitments Tempo inteiro

Our client, a renowned video gaming brand under the umbrella of Sony Interactive Entertainment, is looking for a Customer Support Specialist in Lisbon. Join a dynamic team and dive into the world of gaming with exciting challenges and opportunities

  • Working hours: Monday to Friday from 08:00 to 19:00 (40h/week)
  • Location: Lisbon

Responsibilities:

  • Provide customer support via telephone, email, and chat
  • Assist customers with payment issues
  • Guide customers on using PlayStation products, software, and devices
  • Offer expert advice on purchasing PlayStation products

Requirements:

  • Fluency in Ukrainian
  • Passion for gaming
  • Prior experience in customer service with excellent communication skills
  • Ability to multi-task, work under pressure, and deliver efficient solutions
  • Strong problem-solving and attention to detail
  • Team player with adaptability and flexibility
  • Experience with CRM software and support tools is a plus

Offer:

  • Salary: 1227€ gross per month
  • Full-time position with benefits
  • Private health insurance
  • 22 days of paid vacation annually

Kindly note that applying for this position implies your GDPR consent to SmartRecruitments. Your CV details may be shared with our client for recruitment purposes.



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