Customer Support with Ukrainian

2 semanas atrás


Lisboa, Lisboa, Portugal Real Recruitment Solutions Tempo inteiro

Efficient and fast online recruitment process:


  • We do NOT require previous experience, we will teach you everything
  • Work in Lisbon, Portugal
Our client is a world's leading outsourcing company providing services related to customer/technical support and content moderation. They create inclusive and differentiated teams of experts providing help for customers across many other professional domains.

About the project:

Provide services for Ukrainian-speaking clients of a social media and social networking service. As of December 2022, the company claimed 3 billion monthly active users. It was the most downloaded mobile app of the 2010s.

What you will be doing:

  • Provide pre
- and post-sales support for all self-service products;

  • Provide product and tool support to improve clients' experience;
  • Identify trends and solve problems facing multiple SMB clients.

Requirements:

  • Fluency in
    Ukrainian(must be at least C1)
  • Communicative level of
    English (
    at least B2)
-
You live in Lisbon or you are ready to relocate:

  • Ability to communicate clearly and effectively

What we offer
-
Base salary without accommodation - 1227€ Gross per month:


  • Access to discounted accommodation

CONTRACT:

  • Initial contract with a duration of 12 months, permanent after 2 years (or 1 renewal)
  • Private health insurance after contract signature (additionally to the standard insurance).

FOR INTERNATIONAL CANDIDATES:

  • Airport pickup and administrative assistance with your registration in Portugal;
  • Reimbursement of your initial flight expenses after 9 months of successful integration;
  • Free Portuguese lessons, sports activities, cooking lessons and much more
  • Interested in a new adventure?
  • APPLY TODAY to start your new job_


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