Data Center Contract Manager

2 semanas atrás

Lisboa, Lisboa, Portugal CBRE Tempo inteiro
Posted- 03-Feb-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Data Centers, Engineering/Maintenance, Facilities Management- Location(s)- Lisbon - Lisboa - Portugal
Job Purpose

  • To manage, motivate and develop the onsite Data Centre Critical Environment Operations team in a business critical 24/7/365 operating environment, providing all service lines to the client.
  • To successfully deliver contracted services to the client on the agreed site(s), ensuring performance of the site from a quality, health and safety and financial perspective.
  • To manage and develop a professional relationship with the client locally to create a positive customer experience. To deliver a performance level which achieves and goes beyond the KPI's and SLA's set down in the contract with the client.

Key Responsibilities

  • Provide leadership, and that contractual commitments are met and exceeded.
  • Ensure the provision of healthy and safe working conditions and that both clients and company health and safety policy and process is effectively implemented across both our teams services and subcontractors activities, and are regularly review.
  • Ensure contracts are staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place.
  • Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met.
  • Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.
  • Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward.
  • Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and adhoc reporting and other publications, as appropriate.
  • Ensure that opportunities for the strategic development of the contract are explored and aligned to client needs.

Experience, Knowledge, Skills and Abilities

  • Proven track record in a senior or executive management role which has included responsibility for product, culture, people and business growth
  • Proven track record of operating in a senior role
  • Previous experience in Critical Environments and/or Data Centres
  • Working with a range of people from junior to senior level including site employees, suppliers and customers
  • Worked within a matrix organization
  • Commercial awareness
  • Business acumen
  • Ability to understand commercial and financial metrics
  • Internal and external client management
  • Networking skills
  • Industry knowledge in critical environment and/or data centre environments and one or more of the following: M&E, facilities management, projects, building services
  • Excellent presentation skills written, verbal and presentation
  • Highly developed interpersonal and communication skills
  • Enthused by a fast paced, high growth environment
  • Demonstrates executive presence
  • Influencing skills
  • Conscious and methodical in approach
  • An excellent relationship builder
  • Ability to inspire confidence
  • High degree of integrity and sincerity
  • Highly motivated and selfaware
  • Highly organized with attention to detail
  • Ability to understand complex situations
  • Results focused
  • Drive to grow the business

Job Location:
Sines (Setubal Region)

  • CBRE GWS
  • CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our clientcentric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

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