French Speaking Content Moderator

1 semana atrás

Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

Our mission is to create a safe and engaging online environment for users across the globe. As a leading provider of content moderation solutions, we are dedicated to upholding the highest standards of online safety and community guidelines. We are currently seeking a French-speaking Content Moderator to join our diverse and dynamic team in Lisbon, Portugal.

Position Overview: As a French-speaking Content Moderator, you will play a pivotal role in maintaining the integrity of our online platforms by reviewing and moderating user-generated content. You will work alongside a multicultural team, utilizing your language skills and cultural understanding to ensure that our community guidelines are enforced consistently and fairly. This role offers a unique opportunity to make a positive impact on millions of users' online experiences while growing your career in a fast-paced and rewarding environment.

Key Responsibilities:

  • Review and moderate user-generated content in French across various digital platforms, including social media, forums, and messaging apps.
  • Evaluate content against established community guidelines and policies, taking appropriate action to remove or escalate violations.
  • Conduct in-depth content analysis to identify trends, patterns, and emerging issues within the online community.
  • Collaborate closely with cross-functional teams, including legal, engineering, and customer support, to address escalated issues and implement effective solutions.
  • Provide timely and constructive feedback to users, helping to educate and guide them on appropriate online behavior.
  • Stay informed about industry trends, best practices, and emerging technologies in content moderation, continuously seeking opportunities for improvement and innovation.

Qualifications:

  • Fluent in French, both written and spoken, with a strong command of grammar and language conventions.
  • Proficient in English, with the ability to communicate effectively with international teams and stakeholders.
  • Exceptional attention to detail and the ability to maintain accuracy while working in a fast-paced and dynamic environment.
  • Strong analytical and critical thinking skills, with the ability to assess complex situations and make informed decisions.
  • Empathetic and culturally sensitive, with a deep understanding of diverse perspectives and cultural nuances.
  • Prior experience in content moderation, customer support, or a related field is advantageous but not required. We welcome candidates with a passion for online safety and community management.

Benefits:

  • Competitive salary package commensurate with experience and qualifications.
  • Relocation package available for candidates relocating to Lisbon from abroad, including flight tickets to Lisbon and accommodation assistance.
  • Comprehensive health and life insurance coverage, ensuring peace of mind for you and your loved ones.
  • Opportunities for career growth and advancement, with access to training and development programs tailored to your professional goals.
  • Vibrant and inclusive work culture that celebrates diversity and fosters collaboration and innovation.
  • Additional perks and benefits, including employee discounts, wellness programs, and more.

Why Join Us: We believe that everyone deserves a safe and positive online experience. By joining our team as a French-speaking Content Moderator, you will have the opportunity to play a meaningful role in shaping the future of online communities while advancing your career in a supportive and dynamic environment. Join us in our mission to create a safer and more inclusive digital world for all.

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