French Speaking Content Moderator

1 semana atrás

Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

we are committed to providing a safe and enriching online experience for users around the world. As a leading provider of content moderation solutions, we work tirelessly to ensure that online communities remain vibrant, inclusive, and free from harmful content. Our dedicated team of moderators plays a crucial role in upholding these standards, and we are currently seeking passionate individuals to join us in our mission.

Position Overview: We are looking for a French-speaking Content Moderator to join our team in Lisbon, Portugal. In this role, you will be responsible for reviewing and moderating user-generated content on various digital platforms to ensure compliance with our community guidelines and standards. You will have the opportunity to work with a diverse team of moderators, leveraging your language skills and cultural awareness to help create a positive online environment.

Key Responsibilities:

  • Review and moderate user-generated content in French across multiple digital platforms, including social media, forums, and messaging apps.
  • Identify and remove inappropriate, offensive, or harmful content, including but not limited to hate speech, harassment, and graphic imagery.
  • Enforce community guidelines and standards consistently and fairly, while also providing constructive feedback to users when necessary.
  • Collaborate with cross-functional teams, including legal, engineering, and customer support, to address escalated issues and implement effective solutions.
  • Stay updated on industry trends and best practices in content moderation, continuously seeking opportunities for improvement and innovation.

Qualifications:

  • Fluent in French, both written and spoken, with excellent grammar and communication skills.
  • Proficient in English, with the ability to effectively communicate and collaborate with international teams.
  • Strong attention to detail and the ability to maintain accuracy while working in a fast-paced environment.
  • Empathetic and culturally sensitive, with a deep understanding of diverse perspectives and backgrounds.
  • Prior experience in content moderation or customer support is preferred but not required.
  • Bachelor's degree or equivalent work experience preferred.

Benefits:

  • Competitive salary commensurate with experience.
  • Relocation package available for candidates coming from abroad, including flight tickets to Lisbon and accommodation assistance.
  • Comprehensive health and life insurance coverage.
  • Career growth opportunities with access to training and development programs.
  • Dynamic and multicultural work environment with a supportive team culture.
  • Other perks and benefits, including employee discounts, wellness programs, and more.

Why Join Us: We believe in the power of diversity and inclusion to drive innovation and excellence. As a member of our team, you will have the opportunity to make a meaningful impact in shaping the future of online communities while advancing your career in a dynamic and rewarding environment. Join us in our mission to create a safer and more positive online world for all.

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