Customer Service German Speaker

1 semana atrás


Lisboa, Lisboa, Portugal Gi Group Tempo inteiro
Full time

Contrato direto com o cliente


We are recruiting a Customer Service Agent (m/f/d) for the German market to support customers from one of the greatest German Banks.

You will act as a point of contact for a banking company's clients. You will provide product/services information and resolve any emerging problems that our customer might face with accuracy and efficiency. If you are genuinely excited to help customers, patient and passionately communicative apply below

Your day to day:

  • You are able to manage all different types of inquiries generated via inbound activities such as phone and email.
  • Assist with phone banking ID and T-PIN & Postbank app setup
  • Card blocking/unblocking/exchange
  • Recording of phishing cases

Who we are looking for:

  • Experience in customer service or sales (preferred)
  • Fluent/Native German
  • Intermediate English

What we offer:

  • Salary Packaging of 1700 euros
  • Multicultural atmosphere
  • Career opportunities
#german_lisbon

If you are interested in your application, you will be informed of Regulation (EU) 2016/679 (GDPR), and you will be informed of its privacy policy at


Part of Gi Group Holding, the Gi Group recognizes and is responsible for its diversification and credit for its adequacy, with due respect for its processes, based on meritocracy and professional competence, with a view to its diversification and differentiation.

of inclusion by eliminating factors that discourage or hinder access, permanent growth in the world of work is fundamental to success.

Discover our High-Level Global Policies at


Os candidatos interessados, em cumprimento do definido no Regulamento (UE) 2016/679 (RGPD), são convidados a ler a política de privacidade em Parte da Gi Group Holding, a Gi Group reconhece e respeita a diversidade das pessoas e acredita que proporcionar igualdade de oportunidades, através de processos justos com base na meritocracia e competência profissional, valorizar a diversidade de semelhanças e diferenças que criam a singularidade de cada pessoa e promover uma cultura de inclusão eliminando fatores que desencorajam ou dificultam o acesso, a permanência e o crescimento no mundo do trabalho é fundamental para o seu sucesso.

Conheça as nossas Políticas Globais de Alto Nível em

Banca & Serviços Financeiros

Banca e Serviços Financeiros

93129

Lisboa - Lisboa

A empresa está autorizada a exercer a atividade de trabalho temporário pelo Alvará 783/15 emitido em 1 de Setembro de 2015 pelo Presidente do Conselho Diretivo do Instituto de Emprego e Formação Profissional.

O exercício da atividade de recrutamento e seleção está devidamente autorizada pelo Instituto de Emprego e Formação Profissional, constando do Registo Nacional de Agências, previsto no arto 19o do DL 260/2009, de 25 de Setembro, com as respetivas alterações.

Os candidatos devem ler a Política de Privacidade no nosso web site

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