German speaker Customer Representative

1 semana atrás


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

About Us:Join our dynamic and growing team in Portugal, where we're offering incredible career opportunities for German speakers. We're a leading company, committed to providing exceptional services and fostering a positive work environment. If you're fluent in German, passionate about customer satisfaction, and looking for a rewarding career, we want you on board

Position Overview:As a German-Speaking Customer Support Representative, you will be the frontline ambassador for our company, assisting German-speaking customers with their inquiries, resolving issues, and ensuring a seamless customer experience. This role offers a fantastic chance to live and work in the vibrant city of Lisbon, known for its rich culture, stunning landscapes, and excellent quality of life.

Responsibilities:

  1. Provide top-notch customer support to German-speaking customers via phone, email, and live chat.
  2. Resolve customer inquiries, troubleshoot issues, and ensure a positive resolution in a timely manner.
  3. Maintain accurate records of customer interactions and transactions using our CRM system.
  4. Collaborate with cross-functional teams to address complex customer issues and improve processes.
  5. Stay updated on product knowledge to provide accurate and helpful information to customers.
  6. Contribute to a positive team atmosphere and actively participate in team meetings and training sessions.

Requirements:

  1. Fluent in German (both written and spoken).
  2. Strong communication and interpersonal skills.
  3. Previous customer support or service experience is a plus.
  4. Ability to adapt to a fast-paced environment and handle multiple tasks simultaneously.
  5. Tech-savvy with the ability to learn new systems quickly.
  6. Positive attitude and a passion for delivering exceptional customer service.

What We Offer:

  1. Competitive salary with additional performance-based incentives.
  2. Comprehensive training program to enhance your skills.
  3. Relocation assistance and support in settling into life in Lisbon.
  4. Career advancement opportunities within the company.
  5. Health and wellness programs.
  6. Vibrant workplace culture with regular team-building activities.

How to Apply:If you're ready to take your career to the next level and embark on an exciting journey in Portugal, send your resume.Don't miss this chance to be part of a fantastic team and enjoy a fulfilling career in one of Europe's most beautiful cities



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