Spanish Customer Advisor for Airbnb

1 semana atrás


Lisboa, Lisboa, Portugal Foundever Tempo inteiro

Sou uma empresa:
Foundever


Do you want to belong with the customer service team and help to build the world's most loyal travel community? Are you Spanish native or fluent with strong English communication skills? Looking to make your career in a multicultural environment in the sunny and happy Lisbon? So we have the perfect opportunity for you Airbnb is a trusted online community marketplace for unique accommodation around the world, united to create a world where anyone can belong anywhere.

As a customer service specialist in this project, your daily responsibilities will include:

  • Manage hosts and guests queries
  • Being able to present the best available solutions taking advantage of a community marketplace with millions of users
  • Join a specialized and open-mind team that offers support through written communication and phone
  • Meet and exceed our service quality goals, compliance regulations and productivity targets
  • Create amazing experience that people value and we are proud of
  • Be responsible to follow the direction of management and provide feedback Benefits. What's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.
  • Competitive wages
  • Paid professional training
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • Growth opportunities through various development programs
  • Fun and engaging company-wide initiatives, including our SitelFit wellness program
  • Job stability
  • Life-long skills and experience
  • Excellent work culture


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