Jr. Account Manager

1 semana atrás

Lisboa, Lisboa, Portugal Glovo Tempo inteiro

About Glovo:

Your work-life opportunity:


The way we manage our company is built on the belief that by giving a WOW service to our clients, we will be able to change the delivery market.

How are we doing it? By paying attention to all the details.

Glovo is a hyperlocal marketplace featuring the most trendy places in each city and delivering their products in less than 60 mins.

As a Jr. Account Manager in Longtail, you will play a key role in the Glovo Account management team.

You will be directly responsible for impacting all the longtail partners to make them grow, sell assets and improve user UX.


Be a part of a team where you will:

Account Management:

  • Draw and execute plans, making partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling).
  • Evaluate, follow up and build reports of portfolio and KPIs periodically. Take actions to reach goals and company/team objectives.
  • Strong business acumen and know how to negotiate big marketing campaigns with food partners.
  • Problem solving attitude with fast thinking decision making.
  • Developed communication and commercial skills.
  • Get feedback from our stores and translate it into process improvements
  • Maintain good relationship between Glovo and our partners
  • Contact >20 Partners / day to help them improve their presence on the App
  • Forecast and track key account metrics
  • Cold Calling is required at times
  • Work closely with all the departments within Glovo Portugal organization and occasionally globally on temporary projects

Project management:

  • Datadriven mentality: take decisions based on data and make project judgments when necessary.
  • Improve operational efficiency of partners by making sure Glovo always delivers the best service to customers.
  • Knowledge on how to manage + 5k budgets, identifying main priorities/opportunities, while being aligned with the company objectives.

You have:

  • Degree/master in business, marketing or sales is not mandatory, although knowledge in this area is required.
  • Preferably with experience in FMCG, foodhospitality/foodtech or ondemand delivery industry.
  • Experience in a similar role for more than 1 year.
  • Good skills in MS Office, Looker and Salesforce is a plus

Experience our Glovo Life benefits:

  • Enticing equity plan (if applicable)
  • Topnotch private health insurance
  • Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders
  • Discounted gym memberships
  • Flexible time off, 2 days a week working from home and up to 3 weeks a year working from abroad
  • Enhanced parental leave including nursery support
  • Online therapy and wellbeing benefit

What you'll find when working at Glovo:

  • Gas: Driven to deliver quality results quickly
  • Good Vibes: Bring positivity and communicate openly
  • Stay Humble: Selfaware and open to learning
  • Care: Uplift people and the planet
  • Glownership: Act as proud owners
  • High Bar: Focus on Top Performance

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