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German Customer Support
2 semanas atrás
Descrição:
Are you a German speaker who is looking for an opportunity to grow in a multicultural environment?Vertente Humana is currently recruiting German speakers to work in exciting projects for internationally recognized brands
Tasks:
- Handling all incoming customer requests by phone, email and chat, in line with service standards and procedures, offering excellence and quality of service to customers;
- Managing pending situations: exchanges, complaints, returns, among other issues;
- Registration in the system of all requests/changes indicated by the client
Requisitos:
Profile:
- Native level of written and verbal communication skills in German;
- Level B2 in English;
- Previous experience in Customer Service is valued;
- Good computer and internet skills;
- Excellent communication skills coupled with empathy, team spirit and customer oriented;
- Flexibility and resilience
Condições:
We offer:
- Employment contract;
- Work at Home (after 3 months trial);
- Health Insurance;
- Initial and continue training;
- Prospects for career advancement;
- Excellent multicultural work environment
Location:
WAH (after 3 months trial)
- BRAGA Schedule: According to the project If you are interested in this opportunity, send us your CVVertente Humana will process your personal data only for the purpose of managing your application.
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