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True Ups Specialist
2 semanas atrás
About Webhelp
Webhelp is a French multinational BPO company that is making business more human for the world's most exciting brands. By
choosing Webhelp you will be part of a family of over 110,000 game-changers from more than 140 locations in 58 countries.
Join us at
Webhelp Portugal and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide.
About the job role
As a True Ups Specialist you will be part of Cisco's Client Experience Services organization which in turn provides support to our sales teams, partners, and customers globally.
Your responsibilities will be:
- Required to provide explanations to stakeholders outlining the process, calculations, and requirements for executing Purchase orders, this can take different forms of communication
- Ensuring the negotiation of overall renewals
- Monitoring quote creation, prepare customer's meetings and make sure all contracts are close on time
- Engaging with account managers to define renewal and upsell proposals
- Identifying growth opportunities
- Defining and perform risk assessments for all contracts, products and services
- Ensuring closing for all renewal activities by leading CISCO'S Customer & Partner team
- Building strong relationships with Customer Decision Makers in order to guarantee their objectives
Our expectations regarding you:
- A university degree (mandatory)
- Experience in working with multiple stakeholders and managing data across many sources
- Excellent IT skills: Excel, Salesforce, and Tableau
- A good level of English
- Fluency in a second language such as Russian, German, Arabic, Italian, French or Spanish
- An amazing verbal and written communication capacity
- Awesome negotiation skills
- Amazing analytical thinking, detailorientation, and a strong organizational capacity
And we have to offer you:
- An attractive salary of 14 monthly payments per year
- A monthly meal allowance paid through a meal card system
- Other employee/company benefits in place
- Free transportation to the office
- A Monday to Friday schedule
- Integration in a fastpaced and dynamic environment
- Workplace
:Hybrid with occasional requests to come to the office
Life at our company:
- Work with a diverse environment with people from over 58 nationalities
- Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more
- We promote intercompany mobility to work at any of our sites around the world
- Workplace in Tagus Park, Oeiras
Webhelp Portugal is an equal opportunity employer.
Webhelp considers diversity as a fundamental resource and it offers everyone access to employment opportunities, regardless of their gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
Tipo de oferta:
Integral/Full-time
Benefícios:
- Cartão/Ticket refeição
Horário de trabalho:
- De segunda à sextafeira
Requisito de idioma flexível:
- Português Não Necessário
Tipos de pagamento complementares:
- Bónus de performance
- Décimo terceiro salário
- Subsídio de Natal
Possibilidade de deslocação diária/mudança de residência:
- Lisboa, Distrito de Lisboa: Deslocar-se ou estar disposto a mudar-se para o local da oferta antes de começar a trabalhar (obrigatório)
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