Customer Service for Navigation App
2 semanas atrás
What should you expect from living in Lisbon?
- A colorful city view and a rich cultural history
- Pros of living in a European capital on a budget
- Delicious Portuguese cuisine and famous cafe culture
- Friendly people, good vibes, and a happygolucky urban life
- Warm climate all year and a sunny beach life next to the Atlantic
- A large Englishspeaking local community and international environment
Your responsibilities and impact as a Customer Service Agent will be:
- Helping users with any questions related to their accounts, the platform in general, etc.
- Delivering calm and resourceful troubleshooting for customer queries regarding their customer experience;
- Being in contact with other departments and redirecting related cases and issues to responsible departments
- Ensuring and participating in the success of your department.
Requirements:
Your responsibilities and impact as a Customer Service Agent will be:
- Helping users with any questions related to their accounts, the platform in general, etc.
- Delivering calm and resourceful troubleshooting for customer queries regarding their customer experience;
- Being in contact with other departments and redirecting related cases and issues to responsible departments
- Ensuring and participating in the success of your department.
Benefits:
What's in it for you?
- Schedule: 40h/week in rotative shifts (Mon-Sun, 8 AM to 8 PM)
- Meal vouchers + Transportation allowances
- Private health insurance after 6 months
- Relocation Package
- Pleasant and inspiring working atmosphere in an international environment
- Opportunity to be part of a rapidly expanding global organization working with worldfamous brands
- Professional development and a clear career path
- Training & development opportunities
- Competitive salary & relocation allowance and assistance
- Free fruit, coffee, tea, water, and a lot more
Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Portugal or send us your CV to be considered for other projects or future opportunities.
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