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French Customer Customer Success

3 meses atrás

Lisboa, Lisboa, Portugal Atlean World Tempo inteiro

Role Description
This is a full-time on-site role for a French Speaker - Customer Success for a music stream platform.

The Customer Success representative will manage customer inquiries and provide solutions that best fit the customer's needs.

Qualifications

  • Fluent in French and English (verbal and written)
  • Excellent communication and interpersonal skills
-
Customer service experience: 1-year minimum of experience in Chat or Similar position (MANDATORY):

  • Strong problem-solving skills
  • Passion for music and knowledge of the music streaming industry
  • High School Diploma
-
Have EU ID / Passport OR Portuguese Residency Card (MANDATORY)

Benefits

  • Lots of Fun and Life Experience
  • Meal vouchers;
  • Fixedterm, renewable employment contract;
  • Private health insurance after 6 months of contract signature (in addition to the standard insurance).
  • Relocation package
  • Free Portuguese lessons, sports activities, and much more
Did we mention football tournaments, beach barbecues, surf lessons, and cultural events?

Make it happen

Tipo de oferta:
Período Integral

Benefícios:

  • Cartão/Ticket refeição
  • Formação Linguística Fornecida
  • Seguro saúde

Horário de trabalho:

  • Turno de 8 horas
  • Turno rotativo