Application Support Production

1 semana atrás

Lisboa, Lisboa, Portugal Dellent Consulting Tempo inteiro

In this project you will be able to contact with one of the key players in banking in the EU and around the world.

Thus, you will be part of a multicultural team that is spread across more than 50 countries and you will help develop solutions in one of these three areas:
investments, business solutions or commercial/personal services.
We are looking for a Application Support Production to work in this project in Lisbon.

Requirements:
Knowledge of ITIL; Experience with Linux and Windows (Power Shell, Active directory, Event logs, ...)
; Previous experience with SQL, and IaC with Ansible; Knowledge of Network;Previous experience with Application Performance Monitor, such as Dynatrace; Knowledge of IT Cloud and RPA tools, like Blue Prism; Responsibilities:

Support the business in their IT needs and understand the business workflows and scenarios; Maintaining a proper coverage in their designated shift; Provide business, team members and other project/task partnering teams updates on the issue/task/project; Understand the underlying issue and the associated patch fix/release and identify systemic issue; Contribute towards better post-release checkouts; Improving day to day tasks by writing scripts and automate tasks that are procedure oriented; Availability to work during Holidays / Weekends as per pre-defined needs and on a rotational basis with the rest of the team; We offer: Health insurance; A personalized training plan, with a budget to spend on the training and technical books you find necessary; Constant feedback so you can grow professionally; Remote onboarding process; Team events every semester so you can live new adventures; Culture of proximity andtransparency.

Your ideas and needs are heard and valued by us #J-18808-Ljbffr

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