Patient Journey Manager
1 semana atrás
Overview:
At Kyowa Kirin International (KKI), our purpose is to make people smile.
This means more than drug discovery and development; it is about embedding care into everything we do to make a difference every day for those that need it most.
We're an inclusive pharmaceutical company that takes time to understand what really matters to our patients, their families, and their healthcare professionals, helping our people to take bold actions that deliver life-changing solutions sooner.
Our culture is rooted in our values:
Teamwork, Commitment to Life, Innovation, and Integrity. They help us to push boundaries to deliver extraordinary impact and make KKI a brilliant place to work.
Job Purpose
- You will be the face of KKI, as single point of contact for HCPs and associated stakeholders. A Field based omnichannel conductor, with intimate knowledge of entire patient journey, focused on delivering a personalized, high value customer experience, shortening the patient journey, and improving outcomes aligned with KKI's Rare Disease portfolio.
- You will partner with internal and external stakeholders to deliver high quality scientific exchange, cocreate and orchestrate initiatives, aligned to KKI priorities and strategy across the entire patient journey that deliver improved outcomes and optimize the impact of KKI products to the benefit of patients aligned with our mission to make people smile.
Responsibilities:
- Single point of contact for HCPs and stakeholders, an ambassador for Kyowa Kirin within geography responsible for local implementation of Cluster & International Strategy and Patient and Customer Plan (PCP).
- An intimate understanding of entire patient journey, supporting ability to innovate and partner on interventions at any touchpoint, that shorten time to diagnosis for patients.
- Scientific and clinical knowledge of Nephrology and Haematology Oncology and KKI products that enables confident scientific and clinical onlabel discussion.
- Achieve sales target and KPI's through development of local account plans and execution of core strategy.
- Project manage agreed plans and initiatives to deliver on patient focused outcomes, in line with agreed budgetary requirements.
- Identify, develop, engage, and maintain professional relationships with external stakeholders
- Build networks that reflect entire patient journey, partnering with HCPs to provide solutions that benefit customers, patients and KKI.
- Demonstrate a working understanding of health policy, rare disease, and pharmaceutical industry environment, to proper interact and collaborate with Patient Value & Patient Access roles
- To attend National and International scientific meetings to update knowledge and develop relationships.
- Organize and act as a speaker in nonpromotional Clinical Sessions in hospitals in order to update on relevant scientific updates.
- Deliver medical programs using approved resources and tools, to improve patient outcomes and optimize the use of Kyowa Kirin products.
- Ensures all activities and projects are carried out in compliance with the relevant laws, code(s), and guidelines.
- Ensures all activities are carried out within the framework of pharmaceutical regulations, strategy, and the company's quality policy. Applies Kyowa Kirin's processes which consider the regulations in force (advertising, antigift law, transparency, pharmacovigilance, GDPR, etc.).
Qualifications:
- Specific titles/requirements established by the applicable law.
- Experience of field Medical or Commercial roles within Rare Disease.
- Stakeholder and KEE management experience.
- Excellent local language required; good English preferred.
- Knowledge of local, regional, and national health systems and care delivery processes.
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