Customer Success Manager

1 semana atrás


Lisboa, Lisboa, Portugal Eugenia Talent Tempo inteiro

About the job (Spanish W/ French) Customer Success Manager:

Position Type:

Full time

Languages:

Spanish

French

Sector:

Customer Service / Facilities Management

About our client:


Are you tired of big size companies and developing your career within a smaller kind of start-up company sound exciting to you ? So this opportunity is made for you and you should keep on reading.

The company is offering customized facilities management solutions for B2B.

As a
Customer Success Manager you will be assisting your customers to grow their performances of the digital solutions (SaaS).


The Offer:

  • Assist and guide the users through the SaaS platform and the mobile app ;
  • Develop your customers' best practices, according to their professional structures ;
  • Make sure your points of contact are well trained on the products ;
  • Inform your clients on their performances and updates ;
  • Share with the team any highlights that could be useful to improve the product/solution ;
  • Stay uptodate in terms of IT innovations ;

Requirements:

  • Great communication skills in Spanish & French;
  • Previous experience in customer service and/or sales environment;
  • Comfortable with IT & digital solutions;
  • Excellent organizational skills;

Benefits:

  • Salary package;
  • Meal allowance ;
  • Permanent contract;
  • Initial training;


Monday
  • Friday schedule;
  • Great office in Lisbon, Marquês Pombal

The Process:

  • Get a call from our Recruitment Specialist;
  • Strat your interview process;
  • Get selected;
  • Start your journey

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