Guest Experience

2 semanas atrás

Porto, Porto, Portugal Vincci Hoteles Tempo inteiro

Descripción:


A Vincci Hoteles, é uma cadeia Internacional de Hóteis de 4 e 5 estrelas em Portugal, Espanha, Grécia e Tunísia que procura para o mais recente Hotel 4* na Cidade do Porto (Portugal), um profissional para integrar a equipa de
Guest-Experience.



A função que estamos à procura:


  • Guest-Experience (M/F);

Responsabilidades:

  • Assegurar o serviço da receção do hotel, atendendo, acolhendo e apoiando os clientes antes, durante e final da sua estadia, executando as tarefas e procedimentos delegados pela Chefe de Receção e Direção do Hotel.
  • Acompanhamento,prestação de informações aos hóspedes e resolução de conflitos.
  • Promover as instalações do hotel aos hóspedes.
No Grupo Vincci apostamos em oferecer turismo de qualidade, responsável e com sustentabilidade. As nossas equipas desenvolvem-se num ambiente de igualdade, companheirismo e dinamismo.


Entendemos que, a gestão e a promoção do talento das nossas equipas são a chave para proporcionar experiências únicas aos nossos clientes.


Trabalhamos diariamente para o desenvolvimento e das nossas equipas e fomentamos a sua evolução na cadeia gerando novas oportunidades de emprego graças à expansão de novos destinos turísticos.


O nosso desafio? Passa por continuar a crescer, apostando numa aprendizagem que nos permita melhorar dia a dia os nossos padrões de qualidade e os processos de trabalho, mantendo a paixão de sempre.

Se queres aprender, desenvolver-te e desfrutar do teu local de traballho... ESTAMOS À TUA ESPERA

Requisitos:

  • Curso técnicoprofissional, ou Licenciatura na área Turismo/Hotelaria, serão valorizados;
  • Experiência profissional na área (Recepção Hoteleira);
  • Dinamismo, flexibilidade, organização, proatividade e simpatia;
  • Capacidade de trabalhar em equipa;
  • Conhecimento da cidade ( valorizado)
  • Conhecimentos de línguas: inglês (obrigatório), francês e espanhol.

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