Product Copywriter

1 semana atrás


Porto, Porto, Portugal Infraspeak Tempo inteiro

About Infraspeak
Infraspeak develops the most efficient, flexible, and user-friendly software to excel at facility and asset management.


We use the most advanced web, mobile, and IoT technologies to radically increase the control and productivity of our customers, reducing bureaucracy, risks, and costs.


We were born in Porto, Portugal, but in just a few years in the market we are growing fast, having already hundreds of customers in 3 continents and the world's leading investors from Portugal, United Kingdom, and the USA, so we want to invest in our team to keep growing.

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We believe in meritocracy, holacracy, and ownership
:

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We believe that only great teams can build great products (and that customers are part of our team):

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We believe happiness is in the path, not at the end of it
:

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Everything we do must be simpler and smarter.

What are we looking for?

  • We are in search of a Product Copywriter to
    write clear, concise, and engaging copy to help our customers use our
    platform and complete their actions intuitively. You should be experienced in creating microcopy, error messages, onboarding flows, etc.
  • Someone with a natural
    interest in user behavior and the tech industry. Our platform is highly adaptable and flexible. You'll have to explore it, comprehend it and learn how it can help maintenance professionals thrive efficiently
  • A person who enjoys
    working collaboratively and iterating to find the perfect solution. You'll be working alongside UX designers, Product Managers and in close collaboration with our Product Marketing team
  • A versatile and dynamic writer who will be responsible for updating our
    changelog and other
    inapp communication channels such as our Hub, popup messages, product tours (step by step), among others
  • A detailedoriented professional who masters the difference between different languages and tones of voice.


Ultimately, you will ensure our UX copy and product-related content are
aligned with our brand's narrative in an accurate and compelling way, explaining the user journey flawlessly and the features' capabilities.


What will you do?

  • Work collaboratively with the Product and UX Design team to create the best user journey possible through UX writing.
  • Manage and review copy in different languages across our platform.
  • Write copy in native English and translate into different languages (Portuguese, Spanish, French, a major plus).
  • Manage translations and manage language glossaries.
  • Write clear and compelling copy to describe our platform's apps and features (inapp communication).
  • Publish and edit the content on different platforms.
  • Be aligned with the Product team's and Product Marketing team's initiatives.
  • Make mistakes and learn from them.
  • Keep learning: new methodologies and UX writing best practices.
  • Iterate, lend a hand, and be a team member.
  • Have 1,5+ years of experience in UX writing.
  • Have previous experience in a tech/software company.
  • Communicate in fluent English — Portuguese, Spanish, and
    French are a big plus too.
  • Be comfortable with collaborative tools for design and localization (like Figma and Ditto).
  • Enjoy working with crossfunctional teams that may include product designers, product managers, and engineers.
  • Have a degree (or formation) in UX and UX Copy, Languages, Journalism, Communication or Marketing.
  • Have previous experience with design and copy systems (content style guide, glossaries, and documentation).
  • Write and edit excellent content, effortlessly.
  • Pay extreme attention to detail.
  • Be usercentric and master visual and verbal communication.
  • Have the ability to reach deadlines and work in a fastpaced environment.

What do we offer?

  • Flexible working hours and remotefriendly culture.
  • Competitive salary and perks.
  • Modern office with everything you need, located in central Porto.
  • A startup environment, where you will see the company (and yourself) grow beyond a dozen people to a worldwide reference in the field (some people call it ambition, we call it focus).
  • A balanced work environment where you will have autonomy, responsibility, ownership, and freedom to make mistakes and to learn from them.
  • Regular events to promote knowledge sharing and team engagement.

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