Spa Manager to Bahrein

1 semana atrás

Lisboa, Lisboa, Portugal Carers4World Tempo inteiro
Join Our Client Team


We are looking to hire a Spa Manager responsible for shaping our guest and employee experiences by providing exceptional knowledge and service.


Key responsibilities:

  • Builds a motivated and skilled team, leads by example and installs a culture of continuous learning and improvement among employees;
  • Actively participates in Employee Relations activities and programs.
  • Interact with guest, providing full knowledge and assistance for maximum guest usage in a friendly but unobtrusive manner;
  • Be cross trained in all functions of the spa and assist in times of need;
  • Keep accurate and uptodate records and statistics on SPA Members and Membership sales;
  • Demonstrates standards awareness, by setting example for standards execution, standards testing and implementing action plans to achieve established product and service goals;
  • The ability to convey clear instructions and guidance to staff and establish working relationships that attain a high level of effective employee morale.
  • Monitor, coordinate and process vacations, days off and shift change requests in a timely manner and ensure that changes do not negatively impact the schedule or guests.
  • The ability to interview, train, schedule, monitor employee performance, discipline and complete payroll for all personnel who report to him/her.
  • The ability to help the Spa Director give guidelines, direction and monitoring for the spa operation's development and effectiveness.
  • The ability to review all suggestions and comments from guests and make necessary adjustments.
  • The ability to ensure timely and effective performance reviews for the department. Achieve sales targets monthly as set by the Hotel;
  • Responsible for the administration of goods, requisitions, inventories, storage and costeffective usage of departmentrelated materials and assets, according to standards to ensure for smooth operation;
  • Oversee the cleanliness and maintenance of all areas in the Spa and coordinate special requirements with Housekeeping, Laundry, and Engineering;
  • Make recommendations regarding the annual operating budget, capital investment budget, operating planning and further periodic evaluations of financial performance, including reports on sales and operations with supporting statistical data;
  • Introduce new and innovative treatments, products, rituals and facials to continually enhance and develop the spa menu;
  • Keep Senior Management of the Hotel informed of all memberrelated issues, events and programs;
  • Maintain optimum par levels for all materials and supplies and assure availability in operational and guest supplies;

About You:

  • Bachelor's degree is preferred
  • 3 years minimum of experience as a manager within the high end/luxury market.
  • Strong problemsolving skills.
  • Customerfocused with excellent interpersonal skills.
  • Resultsdriven with a proven track record of meeting or exceeding sales targets.
  • Strong organizational and multitasking skills.
  • Excellent written and verbal communication skills.
  • Detailoriented and meticulous in task execution.
  • Proactive and able to anticipate the needs
  • Ability to work under pressure and meet deadlines.
  • Ability to work collaboratively in a team environment.
  • Proven leadership skills
  • Strong command of the English language, both written and verbal
What do we offer?

  • Tax free Salary,
  • Service charge,
  • Complimentary full board living accommodation in a high quality,
  • Wellresourced staff housing,
  • Paid home leave tickets,
  • Vibrant social and sporting events,
  • Free transportation to and from work,
  • End of Service Gratuity,
  • Excellent Learning & Development Program,
  • Vibrant staff fitness facilities including Swimming Pool and many more.
We are looking for engaged people with a creative and open mindset

Salary:
From 1,500.00€ per month

Education:

  • Bachelor's (required)

Experience:

  • SPA Manager: 3 years (required)

Language:

  • English (required)

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