Senior Technician Production Support

1 semana atrás

Lisboa, Lisboa, Portugal Dellent Tempo inteiro
Dellent is a consulting company focused on System Information and Telecommunications.

Our goal is to help our candidates and consultants take a step forward in their careers through projects that meet their needs and expectations.

In this project, you will have the opportunity to work with one of the key players in banking in the EU and around the world.

You will be part of a multicultural team spread across more than 50 countries, helping to develop solutions in one of three areas:
investments, business solutions, or commercial/personal services.
We are looking for a Senior Technician Production Support to work on this project in Lisbon.

Requirements:


Previous experience with Application supportKnowledge of SQL Server/Oracle and SybaseExperience with ticketing tools, such as ServiceNowExperience with monitoring tools, such as GENEOSUnderstanding of Linux/Unix and Windows ServerFluent in EnglishResponsibilities:Provide functional support for the applicationsExecution of requests from business, development, and other support teamsPrioritize, track, and resolve incidents/requests using the Service Now applicationAnalyze change requirements, test changes, and coordinate releasesKeep the collective team knowledge base up to dateBatch Monitoring and troubleshootingSite Handover/follow the SunAd-Hoc ReportingApplication QueriesAutomatic reporting and dashboard maintenanceUser Access issuesAlerting based incidents/setupWe offer:Health insuranceA personalized training plan, with a budget to spend on the training and technical books you find necessaryConstant feedback so you can grow professionallyRemote onboarding processTeam events every semester so you can live new adventuresCulture of proximity and transparency.

Your ideas and needs are heard and valued by usApply:

If the above sounds like the kind of job opportunity you would want to get involved with, then please do not hesitate to apply here.

You can also explore our content about the job market here.#J-18808-Ljbffr

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