Senior Technician Production Support
3 semanas atrás
We are looking for a Senior Technician Production Support to integrate a hybrid project in Lisbon.
Profile:
- Application support experience;
- Proficiency in SQL Server/Oracle/Sybase;
- Experience with ServiceNow/ticketing tools;
- Familiarity with GENEOS/monitoring tools and Linux/Unix/Windows Server;
- Fluent in English.
Responsibilities:
- Provide functional support for collateral applications;
- Execute requests from various teams and prioritize incident resolution;
- Analyze change requirements, coordinate releases, and maintain knowledge bases;
- Monitor batch processes, troubleshoot issues, and handle adhoc reporting;
- Manage user access, mailbox, and system health checks;
- Conduct user training and maintain dashboards.
We offer:
- Personal accompaniment focused on Career Management;
- Continuous and personalized Training and Certification through our own Learning Center;
- Solidity;
- Trust and Growth;
- Competitive salary package with benefits.
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