Technical Monitoring

2 semanas atrás


Porto, Porto, Portugal Generix Group Tempo inteiro

COMPANY OVERVIEW
Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert.


Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life In a supportive environment, you can freely share and improve and skills and expertise.

Generix Group is growing along with its talents, so let's build our future together

Ready to join us the challenge of digital transformation of prestigious clients?

JOB DESCRIPTION


This team works directly with our technical teams based in Paris and/or in other subsidiaries, and with Customer Support Department.


MAIN RESPONSIBILITIES
In this context, you will have as main missions:

  • Management of technical events or incidents;
  • Perform technical operating procedures;
  • Prepare operating reports;
  • Propose continuous improvement actions.

EXPERIENCE REQUIREMENTS

  • Degree in Software Engineering, Information Technology, Mathematics or similar;
  • Prerequisites: background experience with Windows and Linux OS, and basic notions of computer databases (including networks);
  • ITIL V3 Foundation Certification would be a plus;
  • Ability to work in a team, be autonomous and able to respect instructions and procedures;
  • Communication and analytical skills would be a plus;
  • Good level of French and English would be a plus. Basic level is mandatory.

OFFER

  • Attractive wages and benefits;
  • Good team spirit and collaborative environment.

Tipo de oferta:
Integral/Full-time

Benefícios:

  • Cartão/Ticket refeição
  • Seguro saúde

Experiência:

  • Portaria: 1 ano (preferencial)

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