German-speaking Technical Support Advisor

2 semanas atrás

Lisboa, Lisboa, Portugal Multilingual Jobs Worldwide Tempo inteiro
German-Speaking Technical Support Advisor - Remote in Portugal

**Job details**:
**Location**

Lisbon

**Discipline**
- Customer Service**Reference**

35687

**Contact Name**

Lion Kruse

**Job description**:
**Du bist technikaffin und verfügst über ausgezeichnete Kommunikationsfähigkeiten sowie eine starke Serviceorientierung?**

Wir suchen aktuell nach deutschsprachigen Kundenberatern für die weltweit führende Firma in der Lichttechnik, die kurzfristig in der pulsierenden Hauptstadt Portugals - Lissabon - oder auch bequem remote in ganz Portugal beruflich durchstarten wollen. Als erster Ansprechpartner für Kunden legst du ausgezeichnete Kommunikationsfähigkeiten an den Tag und kannst freundlich und problemlösungsorientiert beraten.

**Zum Unternehmen**:
Unser Partner ist ein französisches multinationales Outsourcingunternehmen, welches das Geschäft für die bekanntesten Marken der Welt einfacher macht, indem es deren Kundensupport verantwortet und hochprofessionell sowie stets kundenorientiert erbringt. Werde Teil einer Familie von über hochmotivierten Kollegen und Kolleginnen in über 170 Standorten und 49 Ländern. Ergreife die Möglichkeit und werde Teil eines multikulturellen Teams, einer schnelllebigen Umgebung und eines vielfältigen Pools von engagierten Projekten mit einigen der besten B2C- und B2B-Marken weltweit

**Zum Aufgabenfeld**:

- Als technischer Kundenberater setzt du deine Fähigkeiten ein, um aufkommende Probleme präzise und effizient zu lösen. Du sorgst für exzellente Standards und teilst deine Leidenschaft für Technologie mit Kunden und Kollegen. Angesichts der Dynamik dieses Jobs wirst du in der Lage sein, deine IT-Fähigkeiten zu entwickeln und deine internationale Karriere in deinem eigenen Tempo voranzutreiben._
- Deutschsprachige Inbound-Kundenbetreuung per Telefon, Chat und E-mail
- Beantwortung von Kundenanfragen und Dokumentation relevanter Fallinformationen
- Gewährleistung einer exzellenten Kundenzufriedenheit
- Unterstützung bei Pre-Sales, allgemeinen Anfragen und technischen Support-Problemen
- Angemessen auf Kundeneskalationen reagieren und den Prozess präzise dokumentieren
- Zusammenarbeit mit anderen Technikern zum Beheben oder ordnungsgemäßen Schließen von Tickets
- Pflege des internen Ticketsystems auf englisch
- Als Repräsentant der Firma vertrittst du die Unternehmenswerte und sorgst für eine gute Reputation der Marke

**Zu deinem Profil**:

- Muttersprachliche Deutschkenntnisse (C2) + Englischkenntnisse
- Erfahrung in der technischen Fehlersuche von Vorteil
- Ausgezeichnete schriftliche und mündliche Kommunikationsfähigkeiten zur Vereinfachung der Fachsprache für nicht-technische Benutzer
- PC-Kenntnisse erforderlich
- Sicher in Google Docs und Google Tabellen
- Eignung für eine drahtlose Fehlerbehebung
- Geduld, um zu kommunizieren und Probleme zu lösen
- Behandeln Sie alle Daten und persönlichen Informationen mit höchster Vertraulichkeit
- Bleiben Sie auf dem Laufenden über die neuesten IT- und Technologietrends
- Proaktiv, selbstmotiviert und ein großartiger Teamplayer

**Zu unserem Angebot**:

- Unser Partner bietet dir ein abgestimmtes "Rundum-Sorglos-Paket", welches neben einem ambitionierten und innovativen Arbeitsumfeld auch die vollständige Relocation sowie umfassende Unterstützung in allen bürokratischen Belangen beinhaltet._
- Wettbewerbsfähiges Gehalt (14 monatliche Zahlungen pro Jahr) + monatlicher Leistungsbonus + Essenszuschlag + Transportkostenzuschuss
- Umzugspaket: Flugrückerstattung und Unterbringung für 12 Monate sowie bürokratischer Support
- Private Krankenversicherung mit Zahnarztplan (nach 6 Monaten Vertrag)
- Wachsende Chancen und Möglichkeiten für eine internationale Karriere
- Arbeiten Sie mit einem vielfältigen Umfeld mit Menschen aus über 15 Nationen
- Profitieren Sie von unseren modernen Annehmlichkeiten, vielen Rabatten in lokalen Unternehmen, Firmenfeiern, Veranstaltungen und vielem mehr
- Wir fördern die Mobilität zwischen Unternehmen, um an jedem unserer Standorte auf der ganzen Welt zu arbeiten
- Neue und moderne Büros in Lissabon

**Alle Bewerber müssen einen EU-Pass oder eine gültige Aufenthaltsgenehmigung haben.

**Warum in Lissabon arbeiten?**

Lissabon ist die pulsierende Hauptstadt Portugals und hat etwa Einwohner im Stadtzentrum und rund 2,8 Millionen in der gesamten Metropolregion. Die Stadt liegt in der Nähe des Atlantiks, bietet großartige Einkaufsmöglichkeiten, fantastisches Essen, ein lebhaftes Nachtleben und ein erstaunliches kulturelles Erbe. Lissabon bietet ein warmes Klima für den größten Teil des Jahres. Dies ist einer von vielen Gründen, warum sich die atemberaubende Stadt zu einem der beliebtesten Reiseziele für Europäer entwickelt hat und eine wachsende Ex-Pat-Community hat.

**Multilingual Jobs Worldwide**
- Wir sind eine führende, auf mehrsprachige und internationale Personalvermittlung spezialisierte Agentur, die mit Unternehmen aus

  • German Speaking Technical Support Advisor Lisbon, Portugal

    2 semanas atrás

    Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    German speaking Technical Support Advisor Role: German speaking Technical Support Advisor Salary: 1300euro gross per month (this does include also the holiday bonus, meal allowance) plus free accomodation plus 200 euro performance bonus gross p/m Working Hrs: 40 Hours per week (8 hours per day with an additional lunch break hour) on a rotational shift...

  • German Speaking Technical Support Advisor In Lisbon

    2 semanas atrás

    Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    German speaking Technical Support Advisor in Lisbon For a people-driven global company that delivers customer experience solutions to some of the worldâ€s best brands, providing multilingual customer experience management globally to diversified client base across all stages of the customer journey, we are looking for an enthusiastic and motivated GERMAN...

  • German-Speaking Customer Support Specialist

    2 semanas atrás

    Lisboa, Lisboa, Portugal SUPPORT PARENTSGISP Tempo inteiro

    German-Speaking Customer Support Specialist Workster Recruitment is partnering with a top multinational technology firm to hire a German-speaking Customer Support Agent for their Lisbon office. The selected candidate will be responsible for assisting customers with premium memberships on a streaming platform.Your Tasks:Communicate with customers using...

  • German Speaking Technical Support Advisor Lisbon, Portugal

    2 semanas atrás

    Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    German speaking Technical Support Advisor Role: German speaking Technical Support AdvisorSalary: 1300euro gross per month (this does include also the holiday bonus, meal allowance) plus free accomodation plus 200 euro performance bonus gross p/mWorking Hrs: 40 Hours per week (8 hours per day with an additional lunch break hour) on a rotational shift pattern...

  • German Speaking Advisor For Search Engine Support Project

    2 semanas atrás

    Lisboa, Lisboa, Portugal Work International Tempo inteiro

    German Speaking Advisor for Search Engine Support Project Lisbon, Portugal German Speaking Advisor for Search Engine Support Project Our client, Our client is a French multinational BPO company that is making business more human for the world's most exciting brands. Bychoosing them, you will be part of a community of over 95,000 game-changers from more than...

  • German-speaking Technical Advisor Based

    2 semanas atrás

    Lisboa, Lisboa, Portugal City Job Offers Tempo inteiro

    German-speaking Technical Advisor based in Lisbon:Do you like interacting with people remotely, and you have experience in Technical troubleshooting? If your answer is yes, catch this Technical Support Job in Lisbon We are looking for German proficient speakers to provide quality Customer Service for the best Search Engine in the world.Technical Customer...

  • German Speaking Advisor For Search Engine Support Project

    2 semanas atrás

    Lisboa, Lisboa, Portugal Work International Tempo inteiro

    German Speaking Advisor for Search Engine Support Project - Lisbon, Portugal German Speaking Advisor for Search Engine Support ProjectOur client, Our clientis a French multinational BPO company that is making business more human for the world's most exciting brands.Bychoosing them,you will be part of a community of over 95,000 game-changers from more than...

  • German Technical Support Advisor For Medical Devices

    2 semanas atrás

    Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    German Technical Support Advisor for Medical Devices Are you ready to take on your next challenge in the amazing city of Lisbon? We are looking for fluent GERMAN speakers who would like to work in an international environment. This position will be for our client – a global outsourcing partner - and is based in their offices in the beautiful city of...

  • German Speaking Technical Support Advisor In Lisbon

    2 semanas atrás

    Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    German speaking Technical Support Advisor in Lisbon For a people-driven global company that delivers customer experience solutions to some of the worldâ€s best brands, providing multilingual customer experience management globally to diversified client base across all stages of the customer journey, we are looking for an enthusiastic and motivated GERMAN...

  • Greek Speaking Technical Support Advisor Lisbon, Portugal

    2 semanas atrás

    Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    Greek speaking Technical Support Advisor Role: Greek speaking Technical Support Advisor Working hrs: 40 hrs p/week between Monday to Friday – 8 am to 5 pm Relocation: flight reimbursement + subsidised room in company apartment in Lisbon for rent of 280 euro p/m The Company Our client is a global outsourcing partner - they currently operate in over 35...

  • German Speaking Advisor for Search Engine Support Project

    2 semanas atrás

    Lisboa, Lisboa, Portugal Work International Tempo inteiro

    German Speaking Advisor for Search Engine Support Project - Lisbon, Portugal German Speaking Advisor for Search Engine Support ProjectOur client,Our clientis a French multinational BPO company that is making business more human for the world's most exciting brands.Bychoosing them,you will be part of a community of over 95,000 game-changers from more than 190...

  • German Speaking Technical Support

    2 semanas atrás

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    We are hiring German Speaking Technical Support in beautiful LisbonSend your resume to Requirements:Previous experience in Contact Centre or Customer Service (preferable)EU Id, Portuguese Citizenship card, Manifestação de InteresseNative German language plus fluent English Benefits:Competitive SalaryPerformance BonusComplexity BonusMeal AllowanceTransport...

  • German-speaking Customer Advisor Back Office

    2 semanas atrás

    Lisboa, Lisboa, Portugal City Job Offers Tempo inteiro

    German-speaking Customer Advisor Back Office (POS) SALT in LisbonIf you are passionate about technology, and you have good communication skills, this offer is for you. We are looking for a German-speaking person for an exciting position with a great work environment and true career opportunities in sunny Portugal.German-speaking Customer Advisor Back Office...

  • German Speaking Customer Advisor

    2 semanas atrás

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Are you proficient in German and ready to embark on a career journey in bustling Lisbon? Seize the opportunity to join us as a German-Speaking Customer Advisor in the dynamic world of e-commerce. Whether you're an experienced professional or a newcomer to the industry, previous experience is not a requirement. Embrace the chance to work on-site in Lisbon,...

  • German-Speaking Customer Support Specialist

    2 semanas atrás

    Lisboa, Lisboa, Portugal SUPPORT PARENTSGISP Tempo inteiro

    German-Speaking Customer Support SpecialistWorkster Recruitment is partnering with a top multinational technology firm to hire a German-speaking Customer Support Agent for their Lisbon office. The selected candidate will be responsible for assisting customers with premium memberships on a streaming platform.Your Tasks: Communicate with customers using...

  • German Speaking Technical Support Specialist

    2 semanas atrás

    Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    About theRole:Location: Lisbon, Portugal Role: German speaking Technical Support Advisor Salary: 1300 euro gross per month (this does include also the holiday bonus, meal allowance) plus free accomodation plus 200 euro performance bonus gross p/m Working Hrs: 40 Hours per week (8 hours per day with an additional lunch break hour) on a rotational shift...

  • German speaking Technical Support Specialist

    2 semanas atrás

    Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    : Location: Lisbon, PortugalRole: German speaking Technical Support AdvisorSalary: 1300 euro gross per month (this does include also the holiday bonus, meal allowance) plus free accomodation plus 200 euro performance bonus gross p/mWorking Hrs: 40 Hours per week (8 hours per day with an additional lunch break hour) on a rotational shift pattern between...

  • German-speaking Fashion Advisor

    2 semanas atrás

    Lisboa, Lisboa, Portugal City Job Offers Tempo inteiro

    German-speaking fashion advisor in LisbonLooking to start a career in Fashion? This is your chance to join a global company that cares about style and creativity. Embark on an Lisbon exciting project that is seeking new German-speaking members to provide remote shopping assistanceGerman-speaking Fashion Advisor based in LisbonThe company:Welcome to a brand...

  • German speaking Technical Support Specialist

    2 semanas atrás

    Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    Location: Lisbon, PortugalRole: German speaking Technical Support AdvisorSalary: 1300 euro gross per month (this does include also the holiday bonus, meal allowance) plus free accomodation plus 200 euro performance bonus gross p/mWorking Hrs: 40 Hours per week (8 hours per day with an additional lunch break hour) on a rotational shift pattern between Monday...

  • Dutch Speaking Technical Support Advisor Remote

    2 semanas atrás

    Lisboa, Lisboa, Portugal SpotON Connections Tempo inteiro

    TECHNICAL SUPPORT ADVISOR- GERMAN SPEAKERLisbon, PortugalOur brand client is hiring Technical Support Agents for a well know Technology brand As a Technical Support Advisor, you will bring your specialist skillset to solve with precision and efficiency emerging issues that customers may face. You will ensure excellent standards while enjoying every day on...