Technical Account Manager
1 semana atrás
Technical Account Manager (French Market)
Who are "We"?
notify ̇ is a hyper-growing technology start-up that uses real time and AI to serve customer relationships.
Founded in 2014, notify ̇ is revolutionizing customer relations thanks to the rapid deployment of its proprietary ̇ relies on a team of around fifty passionate employees in two countries:
France, and Portugal. Among its customers you can find Bouygues Telecom, Carrefour, Sarenza, Bazarchic, Clarins and any more.
Your Role
Reporting directly to the head of the TAM department, you will participate in the technical implementation, launch and monitoring of the use of notify ̇.
You will ensure that a very high level of execution quality is maintained, primarily guided by the satisfaction of our customers.
You will be in charge of a portfolio of customers with whom you will be in direct contact. Your mission will be to support your customers in their long-term implementation and use needs of notify ̇ (customer setup, internal account coordination with the Tech Team and the Customer Sucess Team)Profile / Backgrounds
You possess a high level of the French language, both oral and written (mandatory requirement).You know that the digital world requires more and more technical knowledge and you have a learning capacity that allows you to quickly assimilate this new information.
You possess technical knowledge in:
- MySQL;
- HTML;You have a pronounced taste for creating new solution and have a curious mind, you have the ability to creatively find solutions and solve problems.
You have an excellent relationship with your peers and are teamwork oriented.
Expected qualities
You have good analytical skills, a strong sense of team communication, you are organized and have a great capacity for synthesis.
Place of Work
Coimbra - Portugal
Job Types:
Full-time, Permanent
Salary:
From 900.00€ per month
Ability to commute/relocate:
- Coimbra, Distrito de Coimbra: Reliably commute or planning to relocate before starting work (required)
Experience:
- CRM: 1 year (preferred)
Language:
- French (required)
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