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Customer Expert Matter
1 semana atrás
Publicado
- 23Nov2023
Salário
Localização
- Lisboa
Categoria - Permanente
Sector - Línguas
Referência - BBBH641621
Descrição
Job Type:
Full-time
Job Location:
Lisbon
Workplace:
Hybrid
Ready to ignite your career as a Customer Expert Matter?
We are recruiting an exceptional
Customer Expert Matter - Mobility Services(M/F) fluent in French and English to join our client's operation in Lisbon.
What's in it for you?
- Direct work contract with our client;
- Competitive salary, plus attractive benefits, such as 28 days of vacation per year, health insurance, and performance bonus;
- The possibility to work in an international and highly intellectual environment.
What is going to be your mission?
- Being the first point of contact with customers, and providing advice to their requests about their bookings, rental agreements, complaints, and invoices;
- Work closely with other departments to be able to give customers the best service and to increase customer satisfaction.
Work schedule: 8 hours per day between 08 am and 07 pm, from Monday to Sunday.
Workplace:
Lisbon (close to Santa Apolónia)
_Note:
__ After the training period, you can work in a hybrid model._
What do you need to have?
- Fluent in
French and
English at a written and spoken level; - Previous experience in Customer Contact and knowhow to deal with challenging customers (preferable);
- You are experienced in using MS-Office programs especially Outlook, Word, and Excel;
- Great ability to express yourself, and organizational skills.
- ___
Kelly Services acts as an Employment Agency in relation to this offer.
Please be advised that if you choose to apply, your information will be treated in accordance with the Kelly Services Privacy Statement.
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