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Dutch/flemish Customer Service for Pvh
2 semanas atrás
Position :
_Dutch/Flemish Customer Service - Fashion Industry M/F/x - Remote position_
Responsibility
Ensure an adequate response time while delivering the highest possible service;
Assist, by phone or through written support, to any of the customer's questions and concerns regarding the service;
Maintain excellent quality and efficiency to achieve our team targets;
Identify and process orders that may be fraudulent;
Provide Information regarding shipping and delivery;
Advice our customers on a high level, providing updated help guides and meeting their individual needs.
Requirements:
Fluente written and verbal communication skills in Dutch/Flemish;
Good level of English, written and spoken;
Social media responsiveness, including tracking and responding to customer comments;
Ability to ensure positive delivery of messages to our customers;
Ability to create upsell and cross-sell opportunities;
Problem-solving skills;
Good argumentations skills.
Offer
-
Home office position:
- Starting date : 17/07/2023
- Excellent work opportunity in a leading multinational company;
Possibility of cooperation with leaders in various industries;
Stable work and career progression;
Long-term development opportunities;
Health Insurance since day one in the company;
Accommodation offer by our client;
Initial flight expenses refund;
Annually complementary return flight to your home country (within Europe);
Free Portuguese language courses, sport activities and organized events.
Job Types:
Full-time, Temporary
Ability to commute/relocate:
- Lisboa, Distrito de Lisboa: Reliably commute or willing to relocate with an employerprovided relocation package (preferred)
Application Question(s):
- Availability to start on July 17th, 2023 ?
Education:
- High school or equivalent (preferred)
Language:
- Dutch/Flemish fluent (required)
- English fluent (required)
License/Certification:
- work permit in Portugal (required)
-
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