Nutricionista para Suporte ao Cliente Nestlé
1 semana atrás
Nestlé Business Services.
A
Customer Support Nutritionist will assist Nestlé consumers with questions and doubts when using our products and services. Resolve possible customer queries, recommend solutions and guiding product users through features and functionalities as per standard procedure. Offer counselling and suggestions of positive alterations in nutrition, dietary restrictions and any health issue of the consumers or consumer's baby
Main responsibilities:
- Respond to customer queries phone and written channels in a timely and accurate way
- Provide and clarify information to the Nestlé clients regarding the nutrition of the Nestlé goods
- Offer counselling and suggestions of positive alterations in nutrition and dietary restrictions of the consumers and their children or babies
- Follow up with customers to ensure their issues are resolved
- Treat serious and sensitive consumer contacts following the specific guidelines
- Behave as an ambassador for our brands and product
- Inform customers about new product, functionalities and campaigns, if any
- Gather consumers' feedback and complete a FAQ database and a knowledgebased documents
- Build a relationship with the stakeholders from the market, providing them information regarding health and nutrition topics to support business decision making
- Ensures Nestlé CES Standard Instructions on Consumer Complaints Handling process is handled appropriately and in a timely manner
- Redirect consumers questions to appropriate stakeholders in case of impossibility in providing an answer
Ideal profile:
-
Intermediate Written and Spoken Knowledge on English:
Advanced Written and Spoken Knowledge on French:- Bachelor's degree on Nutrition/Dietetics, Life Science, Food science, or similar
- 1 year+ Experience advising clients to make good food intake choices and meal planning
- Baby and adult nutrition knowledge (steps for baby and diet intake for adult)
- You have a first experience in customer relations
- Excellent communication and problemsolving skills
- Capable of Multitasking and being autonomous while working remotely
- Attention to details, flexible and willing to learn new ways of work and technologies
We offer:
- Direct contract with Nestlé Business Services.
- Competitive salary and annual bonus according to your performance.
- Flex Benefits you can chose what benefit is more suitable to you.
- Remote work schedule must live in Portugal.
- Career progression and possibilities for International Career.
- Initial and continuing training.
We're waiting for you- //pt.
Gigroup.
Com/politica-de-privacidade/._
-
Nutricionista com Francês
1 semana atrás
Oeiras, Lisboa, Portugal GIGROUP Tempo inteiroWe are recruiting for the Shared Services Center of a multinational, leader in the global food retail sector:Nestlé Business Services.A Customer Support Nutritionist will assist Nestlé consumers with questions and doubts when using our products and services. Resolve possible customer queries, recommend solutions and guiding product users through features...
-
Nestlé: Consumer Support Advisor
1 semana atrás
Oeiras, Lisboa, Portugal GIGROUP Tempo inteiroWe are recruiting for the Shared Services Center of a multinational, leader in the global food retail sector.A Consumer Support Advisor - Swiss German Speaker will assist Nestlé consumers with questions and doubts when using our products and services. Resolve possible customer queries, recommend solutions and guiding product users through features and...
-
Nestlé: E-mail Marketing Development Specialist
1 semana atrás
Oeiras, Lisboa, Portugal GIGROUP Tempo inteiroWe are recruiting for the Shared Services Center of a multinational, leader in the global food retail sector:Nestlé Business Services.They are currently looking to strengthen their team with an E-mail Marketing Development Specialist (M/F).Main responsibilities: Integrate developed HTMLs in the Campaign Management System (Taxi). Create and maintain...
-
Assistente Veterinário para Apoio ao Cliente
1 semana atrás
Oeiras, Lisboa, Portugal GIGROUP Tempo inteiroWe are recruiting for the Shared Services Center of a multinational, leader in the global food retail sector:Nestlé Business Services.A Consumer Engagement Services Veterinary Assistant will assist Nestlé consumers with questions and doubts when using our products and services. Resolve possible customer queries, recommend solutions and guiding product...
-
Nestlé: Email Marketing Campaign Specialist
1 semana atrás
Oeiras, Lisboa, Portugal GIGROUP Tempo inteiroWe are recruiting for the Shared Services Center of a multinational, leader in the global food retail sector:Nestlé Business Services.Main responsibilities: HTML creation based on templates including revising, and making changes/corrections when necessary Design customer journeys according to the guidelines provided by the brands Create A/B tests in order...
-
Nestlé: Consumer Data Specialist
1 semana atrás
Oeiras, Lisboa, Portugal GIGROUP Tempo inteiroWe are recruiting for the Shared Services Center of a multinational, leader in the global food retail sector:Nestlé Business Services.They are currently looking to strengthen their team with a Consumer Data Specialist (M/F).As a Consumer Data Specialist you will support Markets &compliant way, enablingconsumers to engage and manage preferences (opt-in)....
-
Nestlé: Accounts Receivable Specialist
1 semana atrás
Oeiras, Lisboa, Portugal GIGROUP Tempo inteiroWe are recruiting for the Shared Services Center of a multinational, leader in the global food retail sector:Nestlé Business Services.They are currently looking to strengthen their team with an Accounts Receivable Specialist - Danish Speaker for the Nordic Market (M/F) for the region of Linda-a-Velha, Oeiras, Lisbon.Main responsibilities: Manage...
-
Nestlé: Demand Capture/orders Management
1 semana atrás
Oeiras, Lisboa, Portugal GIGROUP Tempo inteiroWe are recruiting for the Shared Services Center of a multinational, leader in the global food retail sector:Nestlé Business Services.They are currently looking to strengthen their team with a Demand Capture Specialist (Orders Management) for the German Speaker Market (M/F) for the region of Linda-a-Velha, Oeiras, Lisbon.Main responsibilities: Ensuring...
-
Norwegian and Danish Speaker for Nestlé
1 semana atrás
Oeiras, Lisboa, Portugal GIGROUP Tempo inteiroWe are recruiting for the Shared Services Center of a multinational, leader in the global food retail sector:Nestlé Business Services.They are currently looking to strengthen their team with an Accounts Receivable Specialist for the Nordic Market (M/F) for the region of Linda-a-Velha, Oeiras, Lisbon.Main responsibilities: Manage customer/account queries to...
-
Nestlé: Econtent Account Specialist
1 semana atrás
Oeiras, Lisboa, Portugal GIGROUP Tempo inteiroWe are recruiting for the Shared Services Center of a multinational, leader in the global food retail sector.They are currently looking to strengthen their team with an eContent Account Specialist (M/F).A key enabler of the eBusiness Strategy is the activation of the in-house solution 'Content Services' aiming at supporting Markets/Businesses along the...
-
Suporte Técnico
1 semana atrás
Oeiras, Lisboa, Portugal Intelcia Tempo inteiroa Intelcia, player global de sucesso há 20 anos, em 17 países, asseguramos as condições para atrair, acolher e desenvolver o talento numa cultura de pertença, positiva, inspiradora de evolução contínua Descrição Assegurar o Suporte Técnico & Comercial na implementação e acompanhamento de solução, do segmento Top Corporate, em reconhecido...
-
Administrativo de Suporte à Franquia
1 semana atrás
Oeiras, Lisboa, Portugal Portugal Supermercados Tempo inteiroAdministrativo de Suporte à Franquia (M/F) - 2 vagasA DIA Portugal pertence ao Grupo DIA, cotado na Bolsa de Madrid e que está presente em Espanha, Portugal, Brasil e Argentina. Em Portugal, como Minipreço, há mais de 40 anos, temos mais de 500 Lojas e o número de colaboradores que ascende os 3 000.#CadaDIAMaisPróximos das nossas Pessoas, Clientes e...
-
Técnico Suporte a Utilizadores e Análise De
1 semana atrás
Oeiras, Lisboa, Portugal Grupo Intelac Tempo inteiroO Grupo Intelac está a recrutar Técnico suporte a utilizadores e análise de transações (M/F) para empresa cliente sediada em Tagus Park, com o seguinte perfil:Função: Suporte remoto a operadores de equipamentos financeiros (recirculação de dinheiro, tratamento de cheques e outras transações bancárias); Atendimento remoto (Chat / Callback...
-
Escriturário de Suporte à Franquia
1 semana atrás
Oeiras, Lisboa, Portugal Portugal Supermercados Tempo inteiroEscriturário de Suporte à Franquia (M/F)A DIA Portugal pertence ao Grupo DIA, cotado na Bolsa de Madrid e que está presente em Espanha, Portugal, Brasil e Argentina. Em Portugal, como Minipreço, há mais de 40 anos, temos mais de 500 Lojas e o número de colaboradores que ascende os 3 000.#CadaDIAMaisPróximos das nossas Pessoas, Clientes e Parceiros....
-
Técnico de Suporte Local- Taguspark
1 semana atrás
Oeiras, Lisboa, Portugal Techinfor Tempo inteiroO Grupo Reditus, especialista em Tecnologia de Informação e Serviços de Outsourcing, está a crescer a sua equipa para um prestigiado cliente multinacional.Estamos a selecionar um Técnico de Suporte Local.Perfil: Licenciatura em Engenharia Informática ou similar;a) Formação em atendimento telefónico ao público na vertente técnica e comportamental,...
-
Administrativo de Suporte à Franquia
1 semana atrás
Oeiras, Lisboa, Portugal Portugal Supermercados Tempo inteiroA DIA Portugal pertence ao Grupo DIA, cotado na Bolsa de Madrid e que está presente em Espanha, Portugal, Brasil e Argentina. Em Portugal, como Minipreço, há mais de 40 anos, temos mais de 500 Lojas e o número de colaboradores que ascende os 3 000.#CadaDIAMaisPróximos das nossas Pessoas, Clientes e Parceiros. Queremos que as nossas equipas sejam cada...
-
Veterinary Assistant for Remote Customer Support
1 semana atrás
Oeiras, Lisboa, Portugal GIGROUP Tempo inteiroWe are recruiting for the Shared Services Center of a multinational, leader in the global food retail sector:Nestlé Business Services.A Consumer Engagement Services Veterinary Assistant will assist Nestlé consumers with questions and doubts when using our products and services. Resolve possible customer queries, recommend solutions and guiding product...
-
Consumer Engagement Services
1 semana atrás
Oeiras, Lisboa, Portugal GIGROUP Tempo inteiroWe are recruiting for the Shared Services Center of a multinational, leader in the global food retail sector:Nestlé Business Services.A Consumer Engagement Services Nutritionist will assist Nestlé consumers with questions and doubts when using our products and services. Resolve possible customer queries, recommend solutions and guiding product users...
-
Nestlé: Accounts Receivable Specialist
1 semana atrás
Oeiras, Lisboa, Portugal GIGROUP Tempo inteiroWe are recruiting for the Shared Services Center of a multinational, leader in the global food retail sector.They are currently looking to strengthen their team with an Accounts Receivable Specialist - Danish Speaker for the Nordic Market (M/F) for the region of Linda-a-Velha, Oeiras, Lisbon.Main responsibilities: Manage customer/account queries to ensure...
-
Client Experience Specialist
1 semana atrás
Oeiras, Lisboa, Portugal ISQe Tempo inteiroEstamos a recrutar neste momento para a vaga de Client eXperience Specialist. Procuramos profissionais com conhecimentos de configuração e suporte de ferramentas de LMS, bem como com competências de relação, comunicação e consultoria com Clientes. Candidata-te e irás trabalhar numa das nossas equipas, com colegas muito competentes e num ambiente de...