Associate Sales Ops and CRM
2 semanas atrás
Information Systems
Job Description:
The Amgen Capability Center in Lisbon, Portugal (ACCP) will be home to over 300 multi-national and multi-cultural employees, representing a broad range of cross functional capabilities, including Commercial, General and Administrative, Research and Development and more.
The ACCP will offer rich career growth and development opportunities, regional and global exposure and the opportunity to
LIVE,
WIN and
THRIVE in one of Europe's most attractive cities.
Associate Sales Ops and CRM
LIVE
What you will do
You, as our Associate Sales Ops and CRM at ACCP, will support the delivery of day-to-day D&A activities.
You are responsible for training and support of the affiliate teams in Veeva CRM and use of OneKey database, supporting day to day activities related to activity planning and prioritization, troubleshooting, capacity calculation and sales incentive planning for the respective affiliate(s), etc.
Responsibilities will include:
- Supporting affiliate(s) teams with all Veeva CRM related activities (training, daytoday user support, etc.)
- Supporting business planning and decision making through activity and sales ops data analysis.
- Calculating sales and activity targets for each cycle based on predefined design and tracking the performance.
- Collecting feedback and preparing communication plans to share outputs related to capacity calculation, sales incentive planning.
- Supporting ACCP continuous improvement activities.
- Supporting wider business units on an ad hoc basis (Finance/FP&A/Business Enablement).
WIN
What we expect of you
Proven experience and skills needed:
- University Degree
- 2+ years working in a sales operations or similar position
- Fluency in English, both in written and oral communication.
- Strong Excel and other MS Office products knowledge.
- Experience in Veeva CRM, SalesForce, MI or similar CRM system.
Preferred Requirements:
- Strong knowledge of Veeva CRM.
- Experience with OneKey database.
- Demonstrated serviceminded attitude.
- Experience in the pharmaceutical industry.
- Ability to clearly explain processes and procedures.
- Fluency in multiple European languages.
THRIVE
What you can expect of us
- Vast opportunities to learn, develop, and move up and across our global organization.
- Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act.
- Generous Amgen Total Rewards Plan comprising healthcare, finance, wealth and career benefits.
- Flexible work arrangements.
APPLY NOW
for a career that defies imagination
In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt.
EQUAL OPPORTUNITY STATEMENT
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
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