IT Support Technician

2 semanas atrás

Aveiro, Aveiro, Portugal Match Profiler Tempo inteiro
A Match Profiler é uma consultora de Sistemas de Informação que atua desde 1999 no mercado nacional e internacional.

Temos competências multidisciplinares e know-how na área de IT que nos permite contribuir, otimizar e progredir com os nossos clientes.

Para integrar equipa do nosso cliente estamos de momento a recrutar profissionais com o seguinte perfil:
IT Support Technician (M/F) - Presencial (Maia)

**O que precisas de ter:
***: Hard skills - Formação académica em áreas como Administração de Sistemas Informáticos, Administração de Redes, ou outras especialidades em matérias de IT.

  • Experiência mínima de 2 anos em atendimento e suporte informático a utilizadores, incluindo:
  • Gestão, atendimento e resolução de incidentes aos utilizadores.
  • Uso de ferramentas de gestão de incidentes.
  • Uso de ferramentas de controle remoto.
  • Suporte a sistemas operativos Windows 10/1
  • Suporte e gestão de Windows Server 2016 ou superior.
  • Conhecimentos em Microsoft 36
  • Configuração básica de redes TCP/IP (IP, TCP, UDP, DNS, FTP, DHCP, etc.)
  • Conhecimentos em soluções profissionais de antivírus.
  • Instalação / Configuração de equipamentos informáticos e servidores
  • Instalação de periféricos.
  • Conhecimentos básicos de smartphone (alterações de SIM, baterias, atualização do sistema operativo, instalação de Apps em Android, etc.).
  • Arquitetura básica de rede e comunicações: redes WIFI, switches, routers.
  • Resolução de incidentes hardware / software (substituições de memória, disco, fonte de alimentação, etc.).
Soft skills

  • Boa comunicação
  • Espírito de equipa
  • Proactividade
  • Gestão de tempo

O que nós podemos proporcionar:

  • Acompanhamento personalizado por parte da tua equipa
  • O teu manager vai estar atento às tuas motivações e sugestões
  • As vitórias e conquistas serão festejadas em conjunto
  • Acompanhamento da nossa equipa de Recursos Humanos e Suporte
  • Feedback constante do teu trabalho
  • Uma rede de centenas de parcerias com empresas de inúmeros setores que te oferecem descontos exclusivos (saúde, bemestar, viagens, gastronomia, cultura, lazer, formação, etc)
  • E como é óbvio bastantes eventos e convívios
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