Senior Delivery Manager

2 semanas atrás

Lisboa, Lisboa, Portugal INSCALE Tempo inteiro

Responsibilities:

  • Your roles and responsibilities will include the following:
  • Involved in Client onboarding and continuously strengthening the relationship.
  • Work with Client to build and expand the team members and divisions within a Client's organization.
  • Ensure the Development teams are kept highly motivated and are delivering good results.
  • Committed to growing, developing, and scaling the development teams.
  • Address employee's concerns, competencies development, as well as training needs for skills development through the Site Managers or Hiring Managers.
  • Have scheduled meetings with team members, have insights on the tasks of the team members and raise it to Site or Hiring Manager if there are concerns.
  • Proactively design new processes to optimize the managed service model.
  • Planning with Site Managers or Hiring Managers on the requirements for skills, resources, and work capacity.
  • Managing the performance appraisals held yearly for the team members and involved in compiling feedback from the Site or Hiring Manager and other relevant parties.
  • Be involved in personal development planning for the offshore team, hereunder Performance Improvement Planning, promotions, etc.

Qualifications:

  • Must Have:
  • Minimum of 10 years working experience with 7 years in a management/ leadership role in a software development organization.
  • Having very strong passion in people management.
  • Understanding of Software Engineering processes, methodologies, requirements analysis, and Agile Methodology.
  • Experience with working in distributed teams across borders and time zones.
  • Experience in the management and development of other line managers and senior technical team members
  • Strong facilitation and coaching skills
  • Must demonstrate an ability to solve complex issues quickly and creatively
  • Good planning skills experience with handling multiple stakeholders under tight deadlines

Nice to Have:

  • Project Management certification
  • Agile Methodology Certification

Soft Skills:

  • Strong communication skills both verbal and written
  • Selfstarter who can work well autonomously and ability to build rapport and establish the relationship
  • Positive energy, openmindedness and strong proactive attitude
  • Ability to work within a diverse team environment
  • Team player with good interpersonal skills

Education:

BA/BS degree in Computer Science, Management, or other technical disciplines, or equivalent practical experience

Travelling:

Might be required to travel to HQ or other ODCs and to the Client's Premises.

Remarks:

Hybrid working model but with no pre-established days. Flexible.

Expected to work in the office 2-3 days a week on average, but with flexibility to plan the office/remote work according with the purpose and meetings.

On planned occasions, it will be required to work up to 5 days a week, for instance, on Leadership or Prospect/Client visits to the office.

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