Empregos actuais relacionados com Service Manager for DWP - Lisboa, Lisboa - ALTER SOLUTIONS

  • Qe Lead

    3 meses atrás

    Lisboa, Portugal Ankix Tempo inteiro

    **Oportunidade**: A Ankix é uma empresa especialista em competências tecnológicas que presta serviços nas áreas de IT Outsourcing e Consultoria / Desenvolvimento à medida. O nosso posicionamento carateriza-se pela qualidade e inovação das soluções que propomos, assim como pela dedicação e orientação para os nossos consultores & clientes, bem...

  • Qe Lead

    4 meses atrás

    Lisboa, Portugal Caixa Mágica Software Tempo inteiro

    **Overview**: We are looking for a QE Lead (DWP) for an opportunity to join a global leader in technology services and business solutions, it offers a wide range of consulting services, system integration, software development, and IT infrastructure management. Committed to its clients' long-term success, it combines global reach with local client attention...

  • Service Manager for Dwp

    4 meses atrás

    Lisboa, Portugal Alter Solutions Tempo inteiro

    Looking for your next big challenge? We might be able to help you We are looking for an an IT Service Manager for the Managed device as a service. The mDaas service is a strategic service to define abd drive the hardware standardisation of all ourt work^laces at Siemens. This service is based on standard IT Products and are offered to countries...

  • Service Manager for Dwp

    4 meses atrás

    Lisboa, Portugal Alter Solutions Tempo inteiro

    Company Description Job Description Looking for your next big challenge? We might be able to help you We are looking for an an IT Service Manager for the Managed device as a service. The mDaas service is a strategic service to define abd drive the hardware standardisation of all ourt work^laces at Siemens. This service is based on standard IT Products and...

  • Digital Workplace

    3 meses atrás

    Lisboa, Portugal Richemont Tempo inteiro

    How will you make an impact?Keep the scoped platforms healthy. Support projects that bring added value to the business users in the scope of digital workplace. Staying up to date on potential security gaps and being reactive when one is identified. Guide and help the local IT teams with their needs. Build automation processes that help to operate the DWP...

  • Service Manager

    Há 1 mês

    Lisboa, Portugal It Service Management Company Tempo inteiro

    At IT Service Management Company (Contractor), in Lisboa, Portugal Expires at: ******** Remote policy: Partial remote Right now, we are looking for a Service Manager to integrate our internal team, based in Lisbon. Your responsibilities include: To ensure the execution of the contracted services, according to contractual terms, service levels, and...

  • Global Delivery Head of Hybrid IT

    3 meses atrás

    Lisboa, Portugal Fujitsu Tempo inteiro

    **Your future is Fujitsu!** At Fujitsu, our focus on human-centric innovation is impacting the way the world transforms to a digital future. We see it on a global and local scale and we know that the power of innovation and human connection can create a more trusting, sustainable and responsible world for all. We are looking to grow our team with committed...

  • Digital Workplace

    2 meses atrás

    Lisboa, Portugal Richemont Tempo inteiro

    How will you make an impact?Keep the scoped platforms healthy. Support projects that bring added value to the business users in the scope of digital workplace. Staying up to date on potential security gaps and being reactive when one is identified. Guide and help the local IT teams with their needs. Build automation processes that help to operate the...

  • Client Service Manager

    Há 1 mês

    Lisboa, Portugal Wohn-Service-Team Tempo inteiro

    Position: Client Service Manager Location: onsite in Lisbon, Portugal Employment type: Permanent DUTIES AND RESPONSIBILITIES: Conduct Service Management Reviews: In collaboration with key Client stakeholders, establish and maintain service management reviews to ensure Client's services and performance are aligned with the Customer's business plans Coordinate...

  • Client Service Manager

    Há 1 mês

    Lisboa, Portugal Wohn-Service-Team Tempo inteiro

    Position: Client Service Manager Location: onsite in Lisbon, Portugal Employment type: Permanent DUTIES AND RESPONSIBILITIES: Conduct Service Management Reviews: In collaboration with key Client stakeholders, establish and maintain service management reviews to ensure Client's services and performance are aligned with the Customer's business plans Coordinate...

  • Client Service Manager

    Há 1 mês

    Lisboa, Portugal Wohn-Service-Team Tempo inteiro

    Position: Client Service Manager Location: onsite in Lisbon, Portugal Employment type: Permanent DUTIES AND RESPONSIBILITIES: Conduct Service Management Reviews: In collaboration with key Client stakeholders, establish and maintain service management reviews to ensure Client's services and performance are aligned with the Customer's business plans Coordinate...

  • Client Service Manager

    Há 1 mês

    Lisboa, Portugal Wohn-Service-Team Tempo inteiro

    Position: Client Service ManagerLocation: onsite in Lisbon, PortugalEmployment type: PermanentDUTIES AND RESPONSIBILITIES:Conduct Service Management Reviews: In collaboration with key Client stakeholders, establish and maintain service management reviews to ensure Client's services and performance are aligned with the Customer's business plansCoordinate...

  • Client Service Manager

    Há 1 mês

    Lisboa, Portugal Wohn-Service-Team Tempo inteiro

    Position: Client Service ManagerLocation: onsite in Lisbon, PortugalEmployment type: PermanentDUTIES AND RESPONSIBILITIES:Conduct Service Management Reviews: In collaboration with key Client stakeholders, establish and maintain service management reviews to ensure Client's services and performance are aligned with the Customer's business plansCoordinate...

  • Digital Workplace Operations Coordinator

    4 meses atrás

    Lisboa, Portugal Richemont Tempo inteiro

    Reference Code: 100745**Digital Workplace Operations coordinator**: - Richemont- Lisbon, 11, PT- Permanent- Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to...

  • Digital Collaboration Engineer

    Há 4 dias

    Lisboa, Portugal Richemont Tempo inteiro

    How will you make an impact?HOW WILL YOU MAKE AN IMPACT?Administrate and manage O collaboration services (manage changes, apply appropriate policies, etc.).Keep the platforms in scope healthy.Support digital collaboration related projects that bring added value to the business users.Stay up to date on potential security gaps and react when one is...

  • Digital Collaboration Engineer

    Há 15 horas

    Lisboa, Portugal Richemont Tempo inteiro

    How will you make an impact?HOW WILL YOU MAKE AN IMPACT?Administrate and manage O collaboration services (manage changes, apply appropriate policies, etc.).Administrate and manage various on prem solutions (SharePoint , FSx-N SMB share, OpenText Documentum, IIS servers, ...) Build and update documentation to help supporting those solutions Keep the platforms...

  • Gbs Service Performance, Service Catalog

    Há 1 mês

    Lisboa, Portugal Syensqo Tempo inteiro

    Syensqo is all about chemistry. We're not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet's beauty for the...

  • Service Manager

    Há 1 mês

    Lisboa, Portugal Itrecruiter Tempo inteiro

    SERVICE MANAGER (HYBRID)Portuguese company hires for remote/hybrid work.CANDIDATES MUST LIVE IN LISBON OR PORTO/PORTUGALFLUENT PORTUGUESE AND ENGLISH (C1)SEND CV IN ENGLISHDescriptionService Manager / Service Management. The role will require the full involvement in all aspects of Project Delivery acting as a facilitator and using the resources available....

  • Service Manager

    Há 1 mês

    Lisboa, Portugal Itrecruiter Tempo inteiro

    SERVICE MANAGER (HYBRID) Portuguese company hires for remote/hybrid work.CANDIDATES MUST LIVE IN LISBON OR PORTO/PORTUGAL.FLUENT PORTUGUESE AND ENGLISH (C1).SEND CV IN ENGLISH.Description Service Manager / Service Management. The role will require the full involvement in all aspects of Project Delivery acting as a facilitator and using the resources...

  • Service Manager

    Há 1 mês

    Lisboa, Portugal Itrecruiter Tempo inteiro

    SERVICE MANAGER (HYBRID)Portuguese company hires for remote/hybrid work.CANDIDATES MUST LIVE IN LISBON OR PORTO/PORTUGALFLUENT PORTUGUESE AND ENGLISH (C1)SEND CV IN ENGLISHDescriptionService Manager / Service Management. The role will require the full involvement in all aspects of Project Delivery acting as a facilitator and using the resources available....

Service Manager for DWP

3 meses atrás

Lisboa, Lisboa, Portugal ALTER SOLUTIONS Tempo inteiro
Job Description

We are looking for an an IT Service Manager for the Managed device as a service .

The mDaas service is a strategic service to define abd drive the hardware standardisation of all ourt work^laces at Siemens .

This service is based on standard IT Products and are offered to countries worldwide.
Your challenge will be... (Have a vision for)

  • Manage tickets via Siemens Internal ITSM tool
  • Skilled professional that ensures that all service management processes quality for Windows Defender and other protection tools are implemented and are working on a day-to-day basis ( Inc Mgmnt, Change Mgmnt, Problem Mgmnt)
  • Handle service escalations
  • Contributes to the maintenance of all service catalog items and the provisioning of an integrated catalog of infrastructure services.
  • Implements programs and procedures for safeguarding data/information security and safety
  • Manages complex infrastructure solution/service installations or updates
  • Supports or manages change-release processes and implementation of IT security guidelines. Identifies IT service or solution problems and seeks resolutions without impact to end user
  • May perform 3rd level-level user help desk activities, individual coaching and trainings
  • Continuous service improvements
  • Create, update, and improve service documentation
  • Transfer and report the completed IT components/functions from projects into operation
Tendering, selection and ordering of services

  • Supplier management and delivery monitoring/reporting
  • Manage and improve overall Service in the many aspects, being performance, reliability, scalability, security always focusing on value creation for the business.
Qualifications

Qualifications

  • At least 3 years of Service Management within IT
  • Involvement in building IT solutions or operating IT solutions from a service perspective
  • Monitoring and reporting KPIs, setting up SLA and OLA agreements.
  • Knowledge in IT Infraestruture and Aplications
  • Experience with service providers, Management and monitoring of services
  • Proactive and analytic
  • Current ITIL certification
  • Strong presentation and communication skills
  • Excellent problem solving and critical thinking skills
  • Ability to demonstrate commitment to develop, drive, and manage services in a fast paced environment
  • Business-fluent English (speaking & writing)