Digital Workplace
3 meses atrás
How will you make an impact?
Keep the scoped platforms healthy. Support projects that bring added value to the business users in the scope of digital workplace. Staying up to date on potential security gaps and being reactive when one is identified. Guide and help the local IT teams with their needs. Build automation processes that help to operate the DWP platforms.
DWP Operations engineer responsibilities you will support the business with:
Be the subject matter expert on DWP operations on real-time communications landscape.
Manage priorities and SLAs.
Build knowledge bridge between operations and local IT teams.
ITIL methodology.
Powershell automation script to help carry out daily tasks.
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
As DWP Operations engineer, you will work with a very experienced and highly performant team overlooking many technologies that serve the digital workplace. This is a constantly evolving environment which will make you expand your knowledge.
DWP tools/services:
Microsoft Teams
Cisco
Powershell
Kurmi
Audiocodes
Luware
Zoom
Soft Skills you should have for the role:
Good communicator
Attention to detail
Analytic skills
Help with the onboarding of potential new DWP solutions that will be added to the portfolio.
A plus if you have these skills:
Knowledge on Session Initiation Protocol (SIP).
You are/have:
Willingness to constantly learn and progress.
Engineering school, university or polytechnic master's in computer science, Communication Systems, Telecommunication – or similar working/studying experience.
At least 3 years of experience in engineering tasks related to Microsoft stack.
Strong capacity to analyse automation process issues and propose solutions.
Ability to communicate in both technical and non-technical ways with clients and colleagues.
Rigorous, flexible, stress-resistant, autonomous and passionate about computer science.
Capacity to work in an autonomous way and in multi-cultural context across regions.
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