Incident Manager

1 semana atrás


Lisboa, Lisboa, Portugal Integer Consulting Tempo inteiro
Procuramos um Incident Manager para integrar um projeto no setor do retalho, com as seguintes responsabilidades:

  • Responsável pelo planeamento e coordenação de todas as atividades necessárias
  • Execução, monitorização e comunicação de todo os processos de incidente
  • Corrigir o desvio de um processo para a sua divisão/departamento em particular
  • Responsável pela comunicação com o proprietário do processo de incidente
  • Ponto de contacto para todos os incidentes graves

Requisitos:

  • Experiência profissional com ITIL
  • Capacidade de resolução de problemas complexos
***
Nuno Campos:Talent Acquisition
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