Incident Manager

1 semana atrás


Lisboa, Lisboa, Portugal NEOTALENT Tempo inteiro

Quem somos:


For over 20 years, Neotalent within Novabase group, has been the right answer to the greatest need digital transformation brings to organizations - Talent.

We have a talent for that.


The world lives by rules of agility, immediacy and quick responses, so we are dynamic, responsive and aligned with the speed of the digital revolution.

We have a new way to address challenges by adding speed to knowledge, connectivity to reliability and bringing agility to the reality of finding, managing and matching talent with projects.

Neotalent, the responsive people.

O que vais fazer:


You will integrate a team in a Neotalent's client project taking on the role of Incident Manager in the Lisbon area or Porto area (hybrid regime).


O que valorizamos:

  • Minimum 3 years of experience working as Incident or Problem Manager;
  • Bachelor Degree in Computer Science/Engineering, Information Technology, or related fields;
  • Responsible for promoting a collaborative and mission focus mentality across all teams;
  • Experience in managing high critical issue with all involved vendor and internal customer teams;
  • Experience in incident Management for Production Environment;
  • Experience in Ticket management (SPOC);
  • Experience with Operations;
  • Fluency/Good communications skills in English.

A nossa oferta:

  • More than 20 years of experience in technology and business development;
  • Access to ongoing technical training and solid performance evaluation and career management methodologies;
  • Opportunity to be seen and recognized, to work on the best projects and to make choices that guarantee an exciting career;
  • Opportunity to work on international projects and be part of an Everyshore for EveryChallenge paradigm.

Cidade:
Lisboa

País:
Portugal

Nível de experiência:
Intermediate (2-3y)

Regime:
Full-time

Referência:
BDP_IM

Data: 12/04/2023
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