![VENTASK PORTUGAL](https://media.trabajo.org/img/noimg.jpg)
Customer Solutions Delivery Agent
2 semanas atrás
A
Ventask é uma empresa especializada em _
Business Process Outsourcing (BPO)_ e estamos atualmente a procura, de profissionais dedicados e com gosto pela área de prestação de serviços.
A
qualidade e a experiência positiva do cliente final é o nosso foco e traduz o sucesso da nossa empresa, pelo que desempenhará um papel crucial na realização das nossas metas e objetivos.
Função:
Customer Solutions Delivery Agent
- O _
Customer Solutions Delivery Agent_, tem como principal função a análise e apoio técnico dos pedidos recebidos (por diversas plataformas) e tem como objetivo, fornecer soluções que satisfaçam as necessidades comerciais dos clientes._ - Tarefas do diaadia:_
- Fornecer apoio no processo de pósvendas, assegurando o tratamento das encomendas e respetivas entregas;
- Traduzir informação técnica complexa em conceitos de fácil compreensão para o cliente final;
- Supervisionar o processo de compra e/ou reclamações dos nossos clientes e assegurar a satisfação e qualidade de serviço;
- Fornecer todo o apoio necessário para apoiar funções paralelas (equipas de Sales, Support IT, Audit; Legal etc);
- Perfil desejado:_
- Fortes capacidades de comunicação e tratamento de informação;
- Experiência em Apoio ao cliente e/ou Gestão de Projetos;
- Experiência anterior numa empresa de prestação de serviços e/ou serviços de Contact Center;
- Inglês C1.
- Ofertas e
Pacote Salarial:
_
- Contrato Trabalho 40h semanais p/ semana;
- Vencimento Base + Sub. Alimentação diário;
- Prémio Mensal de performance;
- Prémio Mensal de Assiduidade;
- Excelente ambiente de trabalho.
Tipo de oferta:
Período Integral
Horário de trabalho:
- De segunda à sextafeira
-
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