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Customer Service. Porto
2 semanas atrás
Funções
- Gestão dinâmica e acompanhamento dos pedidos e processos dos clientes;
- Gestão de consultas;
- Acompanhamento da mercadoria, oferecendo resolução de questões técnicas, solução de problemas e realização de atividades administrativas associadas.
- Habilitações mínimas ao nível de 12o ou superior em área adequada;
- Experiência profissional em departamento de serviço ao cliente, contact center, ou em funções similares;
- Conhecimento da atividade de carga e transitários (preferencial);
- Competências avançadas de comunicação (inglês e espanhol);
- Domínio de ferramentas informáticas na ótica de utilizador;
- Organização e capacidade de planeamento;
- Dinamismo e flexibilidade.
Condições Contratuais
- Contrato de trabalho (_Fulltime_);
- Vencimento Base;
- Possibilidade de trabalhar num grupo multinacional;
- Formação inicial e contínua;
- Bom ambiente de trabalho.
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