Dutch-speaking Customer Support Agent

1 semana atrás


Porto, Porto, Portugal Vertente Humana Tempo inteiro

Are you a motivated and communicative person who loves helping others? This is the perfect opportunity for you in telecommunications field
Vertente Humana is currently recruiting Dutch speakers for a renowned company located in Porto.


Our client is a global multinational customer experience specialist providing consulting, customer service, sales, technical support and collections services through their extensive network of contact centers and remote agents.


- Main responsibilities:

  • Managing pending situations: exchanges, complaints, returns, among other issues.
  • Registration in the system of all requests/changes indicated by the client.

- What we are looking for:

  • Fluency in Dutch level C1 (Eliminatory);
  • Fluency in English, level B1 (mandatory);
  • Excellent verbal and written communication skills;
  • Good computer skills from the user's perspective (mandatory);
  • Ability to organize and prioritize;
  • Ability to work flexibly to business needs and under pressure;
  • Reside within a 30 km radius of Greater Porto.
-
_ Don't you live in Porto? Don't worry We have a realocation plan that will help you in the process of moving to the beautiful city of Porto.__

- Work schedule:

  • Availability to work Monday to Sunday;
  • Availability to work between 07:00 and 21:00;
  • The schedules are rotating fortnightly;

What we offer:

  • Employment contract
  • Initial and continue training;
  • Multicultural environment;
  • Dynamic team;
  • Attractive salaries that match your skill set and language;
  • Work from Office in Porto.

Tipo de oferta:
Full-time

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