Customer Success Representative Lisbon

2 semanas atrás


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

Are you looking for a dynamic job where you can help businesses achieve success? Are you fluent in Spanish and English?

Then join our team as a Customer Success Representative You'll be the primary point of contact for advertisers, helping them get the most out of our advertising platform.

What the Role Entails:

  • Be the friendly face and expert voice for advertisers and agencies.
  • Troubleshoot technical issues, report bugs, and provide guidance on using the platform effectively.
  • Become a product knowledge master, dominating features and functionalities to help clients achieve their advertising goals.

Why Work With Us?

  • Comprehensive Training: We'll provide you with a comprehensive 16-day training program to get you feeling confident and prepared to succeed. (Weekly compensation during training: 92.80)
  • Competitive Salary: You'll receive a gross monthly salary of 1,202.69 EUR, including Christmas and holiday bonuses, plus a meal allowance.
  • Exceptional Benefits: Enjoy private health insurance, a meal card, and holiday bonuses.
  • Stable Schedule: Work 40 hours per week in rotating shifts (Monday to Sunday, 7:00 AM to 12:00 AM), with 2 days off per week and a 1-hour lunch break daily. (You'll be informed of your shifts 4 weeks in advance)
  • Great Location: Work in Lisbon City Center, surrounded by the energy of the Portuguese capital.
  • Growth Opportunity: This is a temporary contract with the possibility of renewal and becoming permanent.

Who We're Looking For:

  • People who are passionate about customer service and helping others.
  • Excellent verbal and written communication skills in Spanish and English.
  • Ability to solve problems creatively and efficiently.
  • Basic knowledge of advertising platforms (a plus).
  • Positive attitude and a willingness to learn

Selection Process:

  1. Review of your application
  2. Online language tests
  3. Client interview

Don't miss out on this opportunity Apply before July 8th, 2024.

Note: A 1-month trial period applies.



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