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Customer Success Representative Lisbon
2 semanas atrás
Are you looking for a dynamic job where you can help businesses achieve success? Are you fluent in Spanish and English?
Then join our team as a Customer Success Representative You'll be the primary point of contact for advertisers, helping them get the most out of our advertising platform.
What the Role Entails:
- Be the friendly face and expert voice for advertisers and agencies.
- Troubleshoot technical issues, report bugs, and provide guidance on using the platform effectively.
- Become a product knowledge master, dominating features and functionalities to help clients achieve their advertising goals.
Why Work With Us?
- Comprehensive Training: We'll provide you with a comprehensive 16-day training program to get you feeling confident and prepared to succeed. (Weekly compensation during training: 92.80)
- Competitive Salary: You'll receive a gross monthly salary of 1,202.69 EUR, including Christmas and holiday bonuses, plus a meal allowance.
- Exceptional Benefits: Enjoy private health insurance, a meal card, and holiday bonuses.
- Stable Schedule: Work 40 hours per week in rotating shifts (Monday to Sunday, 7:00 AM to 12:00 AM), with 2 days off per week and a 1-hour lunch break daily. (You'll be informed of your shifts 4 weeks in advance)
- Great Location: Work in Lisbon City Center, surrounded by the energy of the Portuguese capital.
- Growth Opportunity: This is a temporary contract with the possibility of renewal and becoming permanent.
Who We're Looking For:
- People who are passionate about customer service and helping others.
- Excellent verbal and written communication skills in Spanish and English.
- Ability to solve problems creatively and efficiently.
- Basic knowledge of advertising platforms (a plus).
- Positive attitude and a willingness to learn
Selection Process:
- Review of your application
- Online language tests
- Client interview
Don't miss out on this opportunity Apply before July 8th, 2024.
Note: A 1-month trial period applies.
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