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Finnish Representative for The World's Most Famous
3 meses atrás
As a Tech Support Advisor, you will:
- Ensure excellent customer satisfaction
- Answer inbound customer requests and document relevant case information
- Collaborate with other specialists to solve or properly close help tickets
- Manage an individual ticket queue
- Contribute to creating brand engagement for our Client
Your natural talent for helping people and ability to take initiatives will be the keys to succeed in this role.
Requirements:
- Are native (or near native) in Finnish and fluent in English (B2)
- Possess excellent writing and verbal communication skills to simplify technical language for nontechnical users
- Demonstrate patience when communicating and solving issues
- Treat all data and personal information with utmost confidentiality
- Keep up with the latest smart home gadgets and techrelated trends
- Are proactive, selfmotivated and a great team player
What we offer:
- Competitive wages (14 monthly payments per year)
- Meal allowance in voucher card (net)
- Performance bonus
- Health insurance with a dental plan (after 6 months of contract)
- Relocation package: shared accommodation for 6 months and flight reimbursement
- Opportunities for career progression and possibilities for an international career through the company