![Blutspendedienst des Bayerischen Roten Kreuzesgemeinnützige GmbH](https://media.trabajo.org/img/noimg.jpg)
2nd-Level-Supporter/in, Fachinformatiker/inSystemintegration, 1st-Level-Supporter/in,Systemadministrator/in
1 semana atrás
Wiesentheid, productionand logistics center
Full-time
Around 2000 blood donations are needed in Bavaria - everyday. Together with our partners and employees, we ensure the supplyof vital blood products to people in Bavaria today and in thefuture. Welcome to the team
ABOUT USAs an employer, we offer you an excitingworking environment in a highly relevant sector. We are active andmotivate people to donate blood in Bavaria. Our commitment andactivity ensure the supply of blood products to patients.
Become part of our community in our commitmentto the supply of blood products in Bavaria.
WHAT YOU CAN EXPECT- You are thefirst point of contact for technical problems and questions of theemployees of the blood transfusion service, including our servicepartners
- You will answer technical questionsby telephone, email or ticket system and identify / rectifypossible sources of error using common remote maintenance tools
- You document technical problems andactivities carried out in the ticket system
- You advise employees on the selection of services from the ITservice catalog
- You manage the users in theActiveDirectory, Microsoft Exchange server and the Citrix XenAppserver farm
- Using the existing monitoringtools, you monitor all components involved in the IT process withregard to security and availability
- You willwork closely with the IT system administrators and colleagues fromthe other IT departments (Medical, Commercial and BusinessIntelligence) and external service partners
- You will carry out the installation and initial configuration ofdesktops, notebooks, VoIP telephones, smartphones, tablets,printers and handheld scanners
- You take careof the repair process for IT hardware
- Youprovide support during relocations (removal and installation of ITcomponents)
- Successfully completedvocational training as an IT systems integration specialist or ITsystems administrator, IT systems administrator, IT systemselectronics technician or equivalent professional experience
- Very good communication skills and a highlevel of service orientation
- Several yearsof professional experience in the above-mentioned field is anadvantage
- Very good knowledge of Microsoftoperating systems including administration of the Windows domainand the Apple IOS operating system
- Goodknowledge of common LAN/WAN and WLAN infrastructures, Citrix XenAppand VMware.
- ITIL knowledge and experience anadvantage
- Flexibility and participation inthe regular IT on-call service
- Very highanalytical ability and quality-conscious and conscientious workingstyle
- Reliability and sense ofresponsibility
- Ability to work independentlyand in a team
- Good written and spoken Germanskills
- Full time 38.5 hours/week
- Additional benefits: Vacation and Christmas bonus andperformance-related pay
- Bicycle leasing,EGYM Wellpass and much more.
- Free Sundays,public holidays and Christmas and New Year's Eve additionally paidfree
- Company pension scheme, social benefitssuch as VWL and sick pay allowance
- Structured and intensive induction program
- Comprehensive further training program
- Familiar and collegial cooperation
- Companyhealth management, staff discounts & subsidies forchildcare
For your online application andfurther information on our career worlds, visit us at .
Your contact person is Ms. Nadine Winkler.
Herzog-Heinrich-Str. 2, 80336 Munich, phone
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